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Active Directory groups are missing

 
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1925
Location: Stoevring, Denmark

Posted: Thu Jun 07, 2007 5:47 am    Post subject: Active Directory groups are missing Reply with quote

This question is received by email:
Quote:
i would like to add a new group from active directory but some groups are missing.

Is there a limit of groups? What else can I do to insert a special group from active directory?
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1925
Location: Stoevring, Denmark

Posted: Thu Jun 07, 2007 5:52 am    Post subject: Active Directory groups are missing Reply with quote

Please see answer in the bug reports.

There are no limitations whatsoever. However, only Distribution and Security Groups are listed. And information are maybe not replicated to all DC's.

1) Upgrade to at least version 4.8.0.
2) Make sure that you don't have anything filled into the rootcontext table.
3) Make sure that you don't have anything filled into the 'root' key in registry (i.e. HKCU\Software\Office add-on\eMailSignature).
4) Open Cockpit and menu Application Settings -> Advanced Technical Settings. Here you can try and connect to your GC-Server instead of one DC.

Example:
Quote:
GC://DC=emailsignature,DC=officeaddon,DC=com


Or you can try connection to other DC's to see if they contain the required information:

Example:
Quote:
LDAP://DC=emailsignature,DC=officeaddon,DC=com
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Bjarne Mess
Certified Professional
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Joined: 01 May 2007
Posts: 723
Location: Copenhagen

Posted: Thu Jun 07, 2007 1:26 pm    Post subject: Reply with quote

Please see this article for an answer to your question.

http://www.emailsignaturesupport.com/index.html?missing_groups_or_lists.htm

This is most likely due to your own environment.

Thank you.
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enibas
Quite a regular


Joined: 16 May 2007
Posts: 11

Posted: Wed Jun 13, 2007 9:38 am    Post subject: Missing active directory groups Reply with quote

workaround to select the missing groups:
change LDAP-path in the registry key to the OU (organizational unit) where the group is listed. Restart cockpit exe.
It seems that there is a limitation for receiving groups. Our Active directory contains about 5.000 groups.
In our environment everey DC has the same information!
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