Manage Email Signatures centrally from your Desktop - For All Users

cvpugh · Not too shy to talk Joined: 12 Sep 2007 Posts: 5

Receiving the following message:

Status: 6500: C:\Documents and Settings\yostp\Application Data\Microsoft\Signatures\MVA.htm, 429, ActiveX component can't create object

We have deployed these signatures to 100+ workstations with the same configuration. These are new workstations that have just been setup.

What can be done to resolve this message so that the signatures will install?

Jesper Frier · Posted: Wed Sep 12, 2007 5:15 pm Post subject: Debug

Debugging the client should provide the answer - or please post the debug log here.

Continue to debugging client ...

I would look at updating MDAC on client.

cvpugh · Not too shy to talk Joined: 12 Sep 2007 Posts: 5

The MDAC version is the same as on all the other machines it was installed on.

---------------- eMailSignature LOG file -------------------
- Started at 9/12/2007 1:28:54 PM
- sign.exe version 4.8.7 has been run for this user.
------------------------------------------------------------

Connection string to settings database:
Provider=sqloledb;Data Source=SQLDOCS;Initial Catalog=eMailSignature;User Id=eMailSignature;Password=********;
9/12/2007 1:28:54 PM Begin finding user DN
User path: LDAP://DC=mvalaw,DC=com
User: LOWMANL (LOWMANL)
9/12/2007 1:28:54 PM License Key valid. Licensed version detected. No modules.
Distinguished name set to CN=Linda Lowman,OU=Roaming Users -- 90,OU=Charlotte,DC=mvalaw,DC=com

------------------- Signatures to deploy: -------------------
Default signature: MVA
Reply/forward signature: MVA
Signatures to deploy: MVA
Origin ID (Internal): 1

-------------------------------------------------------------
Office version 2003 detected.
1 signature to deploy.

-> Signature MVA in htm format (9/12/2007 1:28:54 PM)
Number of parameters in signature: 10
Database provider 'Provider=sqloledb;Data Source=...' (Not showing full path)
Data will be read from table/view emailsignature
10 parameters found
Signature source:
<DIV>
<HR>

<TABLE style="WIDTH: 228px; HEIGHT: 160px" cellSpacing=0 cellPadding=0 width=228 border=0>
<TBODY>
<TR>
<TD bgColor=#10208c><A href="http://www.mvalaw.com/"><IMG height=36 alt="Moore & Van Allen" src="http://www.mvalaw.com/images/signature/mva-whitewbluelong.png" width=228 border=0></A></TD></TR>
<TR>
<TD> </TD></TR>
<TR>
<TD>((Signature))  ((Position))</TD></TR>
<TR>
<TD> </TD></TR>
<TR>
<TD>((Suite)) ((Address)) ((City)), ((State))  ((ZipCode))</TD></TR>
<TR>
<TD> </TD></TR>
<TR>
<TD>T ((Work Number)) F ((Fax Number)) </TD></TR>
<TR>
<TD> </TD></TR>
<TR>
<TD>((Email Address)) <A href="http://www.mvalaw.com/">www.mvalaw.com</A></TD></TR></TBODY></TABLE></DIV>

Signature result:
<DIV>
<HR>

<TABLE style="WIDTH: 228px; HEIGHT: 160px" cellSpacing=0 cellPadding=0 width=228 border=0>
<TBODY>
<TR>
<TD bgColor=#10208c><A href="http://www.mvalaw.com/"><IMG height=36 alt="Moore & Van Allen" src="http://www.mvalaw.com/images/signature/mva-whitewbluelong.png" width=228 border=0></A></TD></TR>
<TR>
<TD> </TD></TR>
<TR>
<TD>Linda A. Lowman  Secretary</TD></TR>
<TR>
<TD> </TD></TR>
<TR>
<TD>Suite 4700 100 North Tryon Street Charlotte, NC  28202</TD></TR>
<TR>
<TD> </TD></TR>
<TR>
<TD>T 704 331 2356 F 704 331 1159 </TD></TR>
<TR>
<TD> </TD></TR>
<TR>
<TD>lindalowman@mvalaw.com <A href="http://www.mvalaw.com/">www.mvalaw.com</A></TD></TR></TBODY></TABLE></DIV>

-> Signature MVA in rtf format (9/12/2007 1:28:55 PM)
Number of parameters in signature: 10
Database provider 'Provider=sqloledb;Data Source=...' (Not showing full path)
Data will be read from table/view emailsignature
Data source pool data reused because the same data source is used for this signature.6500: C:\Documents and Settings\LOWMANL\Application Data\Microsoft\Signatures\MVA.htm, 429, ActiveX component can't create object
6500: C:\Documents and Settings\LOWMANL\Application Data\Microsoft\Signatures\MVA.htm, 429, ActiveX component can't create object
-------------- eMailSignature END LOG file -----------------
- Finalised at 9/12/2007 1:28:55 PM
------------------------------------------------------------
Status: 6500: C:\Documents and Settings\LOWMANL\Application Data\Microsoft\Signatures\MVA.htm, 429, ActiveX component can't create object

Jesper Frier

I advised you to update MDAC, but in meant update/repair ... Wink

You properly have a corrupt MDAC (Microsoft Data Access Components) installation on the computer.

Please follow this procedure to repair MDAC.

Try Google these words; "ActiveX component can't create object MDAC" and you will find many hits.

cvpugh · Not too shy to talk Joined: 12 Sep 2007 Posts: 5

I attempted to update/repair MDAC, but both the machines this was happening on began having other problems. We wiped them and reloaded the operating system and it resolved all the issues.

Thanks

cvpugh