Manage Email Signatures centrally from your Desktop - For All Users

lukejarden · Not too shy to talk Joined: 27 Mar 2008 Posts: 5

The problem I’m facing is that I cannot see the group to import from the Campaign add group menu but I can from the Signature add group menu.

1st screen shot is from signature add group and it shows the group I want to use

http://home.savills.com.au/esig1.jpg

2nd screenshot is from the Campaign manager add group but the group is missing even after trying a refresh and add group a 2nd time. It should be located in the highlighted box.

http://home.savills.com.au/esig2.jpg

Here is a response I got from support:

From: eMailSignature Support Team [mailto:support@brandedmails.com]
Sent: Friday, 9 July 2010 11:48 PM
To: Mikkel Schmidt; eMailSignature Support Team
Cc: Luke Jarden; Bjarne Mess
Subject: RE: Problem importing new groups in to Campaign Manager

Hi guys,

Please register this a bug in the forum.

For your information, there is a difference in the group selection for signatures and for campaigns, and it could very well be related to this fact and hence no bug, but just a simple limitation. In all cases we will look at it and at some stage come with an explanation, but it will not be first thing next week, I’m afraid.

Thanks.
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Bjarne Mess · Posted: Tue Jul 13, 2010 3:40 pm Post subject:

Thank you Luke.

This post will taken off-forum and the conclusion posted afterwards.

Thanks,
Bjarne

cami · Just can't stay away Joined: 21 May 2007 Posts: 64

Hi.
What can I do if I have a group that doesn't appear in the 'select group for your campaign'-window?
BR. - Carsten
_________________
Mvh. - Carsten

Bjarne Mess · Posted: Mon Nov 29, 2010 9:45 am Post subject:

Await the new version where this bug is fixed Smile