Manage Email Signatures centrally from your Desktop - For All Users

Lou · Quite a regular Joined: 23 Feb 2009 Posts: 11 Location: UK

After giving a user a new laptop with Windows Vista SP1 (Previously had a different laptop with Windows XP SP2 and email signatures worked), the email signatures do not get copied into the C:\Users\Username\appdata\roaming\microsoft\signatures directory. Hense the user doesn't get any email signatures.

I checked the log for the user in the "Cockpit" and it said that the email signature was deployed, but it wasn't.

Please assist.

See the log for the user below: -

-----------------------------------------------------------------------------------
---------------- eMailSignature LOG file -------------------
- Started at 17/09/2009 15:09:40
- sign.exe version 5.5.0 has been run for this user.
------------------------------------------------------------

Connection string to settings database:
Provider=sqloledb;Data Source=SQLServer;Initial Catalog=eMailSignature;User Id=UserAccount;Password=Password;
17/09/2009 15:09:42 Begin finding user DN
User path: LDAP://DC=Domain,DC=co,DC=uk
17/09/2009 15:09:49 End Finddistinguishedname
User: Username (CN=Username ,OU=Domain User Accounts,DC=Domain,DC=co,DC=uk)
17/09/2009 15:09:54 License Key valid for version. 5
Distinguished name set to CN=Username,OU=Domain User Accounts,DC=Domain,DC=co,DC=uk

------------------- Signatures to deploy: -------------------
Default signature: TPB External
Reply/forward signature: TPB Reply
Signatures to deploy: TPB External,TPB Reply
Origin ID (Internal): 1

-------------------------------------------------------------
Office version 2007 detected.
There will be deployed 2 signatures.

-> Signature TPB External in htm format (17/09/2009 15:09:54)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for Username: LDAP://DC=Domain,DC=co,DC=uk
Signature source:
-----------------------------------------------------------------------------------

Jesper Frier · Posted: Fri Sep 18, 2009 11:05 am Post subject:

You properly don't have the Outlook profile created on the new Vista PC.

Open Outlook create a 'dummy' email signature.
Now Outlook have created the folders for the signature files.
Close Outlook and run Sign.exe.

Question

Open Outlook - OK now?
_________________
</Jesper> | Manage Email Signatures from your Desktop | Test Email Signature in All In-boxes | Email Signature Showcase

Lou · Quite a regular Joined: 23 Feb 2009 Posts: 11 Location: UK

Unfortunately, I am still unable to get any email signature on two Laptops with Vista installed. Please see the steps I performed below: -

Went into Outlook 2007 and clicked on Tools --> Options.
Then went to the Mail Format TAB and clicked on Signatures.
Created a new email signature by clicking on the New button.
Typed in "Test" as the name of the email signature
Type some text in the Test email signature.
Clicked Save and then select the Test email signature as the email signature for New emails and for Forwards /Replies
Click OK in the Signatures window.
Click OK in the Option Window.
Clicked New --> Email and the test email signature appeared.
Closed Outlook
Ran the Sign.exe file
Reopened Outlook 2007 and went into Outlook 2007 and clicked on Tools --> Options.
Then went to the Mail Format TAB and clicked on Signatures
Only the Test email signature was displayed in the Select Signatures to Edit field.
I also checked the following path C:\Users\Username\AppData\Roaming\Microsoft\Signatures and the Test.htm, Test.RTF and Test.txt files WERE displayed in this folder.

Please assist.

Jesper Frier · Posted: Thu Sep 24, 2009 1:10 pm Post subject:

Please post user log file (Right click user in Diagnostics).
_________________
</Jesper> | Manage Email Signatures from your Desktop | Test Email Signature in All In-boxes | Email Signature Showcase

Lou · Quite a regular Joined: 23 Feb 2009 Posts: 11 Location: UK

---------------- eMailSignature LOG file -------------------
- Started at 24/09/2009 11:38:54
- sign.exe version 5.5.0 has been run for this user.
------------------------------------------------------------

Connection string to settings database:
Provider=sqloledb;Data Source=SQLServer;Initial Catalog=eMailSignature;User Id=UserAccount;Password=Password;
24/09/2009 11:38:54 Begin finding user DN
User path: LDAP://DC=domain,DC=co,DC=uk
24/09/2009 11:38:54 End Finddistinguishedname
User: FirstName.LastName (CN=FirstName.LastName,OU=Accounts,DC=Domain,DC=co,DC=uk)
24/09/2009 11:38:54 License Key valid for version. 5
Distinguished name set to CN=FirstName.LastName,OU=Accounts,DC=Domain,DC=co,DC=uk

------------------- Signatures to deploy: -------------------
Default signature: TPB External
Reply/forward signature: TPB Reply
Signatures to deploy: TPB External,TPB Reply
Origin ID (Internal): 1

-------------------------------------------------------------
Office version 2007 detected.
There will be deployed 2 signatures.

-> Signature TPB External in htm format (24/09/2009 11:38:54)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for FirstName.LastName: LDAP://DC=domain,DC=co,DC=uk
Signature source:
((First_name)) ((Last_name)) ((Description)) 
<TABLE cellSpacing=0 cellPadding=0 border=0>
<TBODY>
<TR>
<TD vAlign=top align=left>t </TD>
<TD vAlign=top align=left>((Telephone_number))</TD></TR>
<TR>
<TD vAlign=top align=left>m </TD>
<TD vAlign=top align=left>((Mobile_number))</TD></TR> </TBODY></TABLE>
<TABLE cellSpacing=0 cellPadding=0 width=400 border=0>
<TBODY>
<TR>
<TD colSpan=4> tp bennett LLP London UK +44 (0) 20 7208 2000  <A href="http://www.domain.com/">www.domain.com</A> <A href="www.domain.co.uk/vcf/%USERNAME%.vcf">Get my details</A> </TD></TR>
<TR>
<TD colSpan=4>tp bennett     architecture     interiors     planning</TD></TR></TBODY></TABLE>
 
     London                         Moscow                         Abu Dhabi                         New York 
 <IMG height=110 alt="" src="http://www.domain.com/images/EmailSignature/AYA09FinalistLogo.jpg" width=320 border=0> 

-> Signature result for TPB External(htm):
FirstName.LastName Director 
<TABLE cellSpacing=0 cellPadding=0 border=0>
<TBODY>
<TR>
<TD vAlign=top align=left>t </TD>
<TD vAlign=top align=left>+44 (0)20 7208 2028</TD></TR>
<TR>
<TD vAlign=top align=left>m </TD>
<TD vAlign=top align=left>+44 (0) </TD></TR> </TBODY></TABLE>
<TABLE cellSpacing=0 cellPadding=0 width=400 border=0>
<TBODY>
<TR>
<TD colSpan=4> tp bennett LLP London UK +44 (0) 20 7208 2000  <A href="http://www.domain.com/">www.domain.com</A> <A href="www.domain.co.uk/vcf/FirstName.LastName.vcf">Get my details</A> </TD></TR>
<TR>
<TD colSpan=4>tp bennett     architecture     interiors     planning</TD></TR></TBODY></TABLE>
 
     London                         Moscow                         Abu Dhabi                         New York 
 <IMG height=110 alt="" src="http://www.domain.com/images/EmailSignature/AYA09FinalistLogo.jpg" width=320 border=0> 

-> Signature TPB External in txt format (24/09/2009 11:38:55)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for FirstName.LastName: LDAP://DC=domain,DC=co,DC=uk
Signature source:
((First_name)) ((Last_name))
((Description))
t ((Telephone_number))
m ((Mobile_number))

tp bennett LLP
London UK
+44 (0) 20 7207 6546 www.domain.com

tp bennett
architecture
interiors
planning

London Moscow Abu Dhabi New York

-> Signature result for TPB External(txt):
FirstName.LastName
Director
t +44 (0)20 7208 2028
m +44 (0)

tp bennett LLP
London UK
+44 (0) 20 7207 6546 www.domain.com

tp bennett
architecture
interiors
planning

London Moscow Abu Dhabi New York

-> Signature TPB External in rtf format (24/09/2009 11:38:55)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for FirstName.LastName: LDAP://DC=domain,DC=co,DC=uk
Signature source:
{\rtf1\ansi\ansicpg1252\deff0\deflang2057{\fonttbl{\f0\fnil\fcharset0 Arial;}}
{\colortbl ;\red0\green0\blue255;}
{\*\generator Msftedit 5.41.21.2500;}\viewkind4\uc1\par \fs24\par
\par
\par
\fs20\par
\lang1030 ((First_name)) ((Last_name))\par
((Description))\par
t ((Telephone_number))\par
m ((Mobile_number))\par
\par
\par
tp bennett LLP\par
London UK\par
+44 (0) 20 7207 6546 {\field{\*\fldinst{HYPERLINK "www.domain.com"}}{\fldrslt{\ul\cf1 www.domain.com}}}\f0\fs20\par
\par
\par
tp bennett\par
architecture\par
interiors\par
planning\par
\par
London Moscow Abu Dhabi New York\lang2057\fs24\par
\lang1030\fs20\par
\par
\par \lang2057\fs24
}

-> Signature result for TPB External(rtf):
{\rtf1\ansi\ansicpg1252\deff0\deflang2057{\fonttbl{\f0\fnil\fcharset0 Arial;}}
{\colortbl ;\red0\green0\blue255;}
{\*\generator Msftedit 5.41.21.2500;}\viewkind4\uc1\par \fs24\par
\par
\par
\fs20\par
\lang1030 FirstName.LastName\par
Director\par
t +44 (0)20 7208 2028\par
m +44 (0) \par
\par
\par
tp bennett LLP\par
London UK\par
+44 (0) 20 7207 6546 {\field{\*\fldinst{HYPERLINK "www.domain.com"}}{\fldrslt{\ul\cf1 www.domain.com}}}\f0\fs20\par
\par
\par
tp bennett\par
architecture\par
interiors\par
planning\par
\par
London Moscow Abu Dhabi New York\lang2057\fs24\par
\lang1030\fs20\par
\par
\par \lang2057\fs24
}

-> Signature TPB Reply in htm format (24/09/2009 11:38:55)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for FirstName.LastName: LDAP://DC=domain,DC=co,DC=uk
Signature source:
((First_name)) ((Last_name)) ((Description)) 
<TABLE cellSpacing=0 cellPadding=0 border=0>
<TBODY>
<TR>
<TD vAlign=top align=left>t </TD>
<TD vAlign=top align=left>((Telephone_number))</TD></TR>
<TR>
<TD vAlign=top align=left>m </TD>
<TD vAlign=top align=left>((Mobile_number))</TD></TR> </TBODY></TABLE>
<TABLE cellSpacing=0 cellPadding=0 width=400 border=0>
<TBODY>
<TR>
<TD colSpan=4> tp bennett LLP London UK +44 (0) 20 7208 2000  <A href="http://www.domain.com/">www.domain.com</A> <A href="www.domain.co.uk/vcf/%USERNAME%.vcf">Get my details</A> </TD></TR>
<TR>
<TR>
<TD colSpan=4>tp bennett     architecture     interiors     planning</TD></TR></TBODY></TABLE>      London                         Moscow                         Abu Dhabi                         New York 

-> Signature result for TPB Reply(htm):
FirstName.LastName Director 
<TABLE cellSpacing=0 cellPadding=0 border=0>
<TBODY>
<TR>
<TD vAlign=top align=left>t </TD>
<TD vAlign=top align=left>+44 (0)20 7208 2028</TD></TR>
<TR>
<TD vAlign=top align=left>m </TD>
<TD vAlign=top align=left>+44 (0) </TD></TR> </TBODY></TABLE>
<TABLE cellSpacing=0 cellPadding=0 width=400 border=0>
<TBODY>
<TR>
<TD colSpan=4> tp bennett LLP London UK +44 (0) 20 7208 2000  <A href="http://www.domain.com/">www.domain.com</A> <A href="www.domain.co.uk/vcf/FirstName.LastName.vcf">Get my details</A> </TD></TR>
<TR>
<TR>
<TD colSpan=4>tp bennett     architecture     interiors     planning</TD></TR></TBODY></TABLE>      London                         Moscow                         Abu Dhabi                         New York 

-> Signature TPB Reply in txt format (24/09/2009 11:38:55)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for FirstName.LastName: LDAP://DC=domain,DC=co,DC=uk
Signature source:
((First_name)) ((Last_name))
((Description))
t ((Telephone_number))
m ((Mobile_number))

tp bennett LLP
London UK
+44 (0) 20 7207 6546 www.domain.com

tp bennett
architecture
interiors
planning

London Moscow Abu Dhabi New York

-> Signature result for TPB Reply(txt):
FirstName.LastName
Director
t +44 (0)20 7208 2028
m +44 (0)

tp bennett LLP
London UK
+44 (0) 20 7207 6546 www.domain.com

tp bennett
architecture
interiors
planning

London Moscow Abu Dhabi New York

-> Signature TPB Reply in rtf format (24/09/2009 11:38:55)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for FirstName.LastName: LDAP://DC=domain,DC=co,DC=uk
Signature source:
{\rtf1\ansi\ansicpg1252\deff0\deflang2057{\fonttbl{\f0\fnil\fcharset0 Arial;}}
{\colortbl ;\red0\green0\blue255;}
{\*\generator Msftedit 5.41.21.2500;}\viewkind4\uc1\par \fs24\par
\par
\fs20\par
\lang1030 ((First_name)) ((Last_name))\par
((Description))\par
t ((Telephone_number))\par
m ((Mobile_number))\par
\par
\par
tp bennett LLP\par
London UK\par
+44 (0) 20 7207 6546 {\field{\*\fldinst{HYPERLINK "www.domain.com"}}{\fldrslt{\ul\cf1 www.domain.com}}}\f0\fs20\par
\par
\par
tp bennett\par
architecture\par
interiors\par
planning\par
\par
London Moscow Abu Dhabi New York\lang2057\fs24\par
\lang1030\fs20\par
\par
\par \lang2057\fs24
}

Bjarne Mess · Posted: Fri Sep 25, 2009 9:01 am Post subject:

There is something wrong with your TPB Reply signature in RTF format. Please delete this signature in this format and try again.

Lou · Quite a regular Joined: 23 Feb 2009 Posts: 11 Location: UK

In regards to your post

"There is something wrong with your TPB Reply signature in RTF format. Please delete this signature in this format and try again"

I have assigned another email signature to one of the VISTA users with the issue and they still don't get any signatures.

What else can I try?

Jesper Frier · Posted: Mon Sep 28, 2009 9:59 am Post subject:

The log file you posted is not complete and we cannot guide you if we cannot see what the problem is.

Please delete your TPB Reply signature in RTF format.

The run Sign.exe again for this user, and post new log file.

Thanks ...
_________________
</Jesper> | Manage Email Signatures from your Desktop | Test Email Signature in All In-boxes | Email Signature Showcase

Lou · Quite a regular Joined: 23 Feb 2009 Posts: 11 Location: UK

Due to the fact that all our companies employees are using the TPB Reply signature, I would prefer not to remove the RTF format from the TPB Reply signature. However, I do have another email signature called TPB External Test that I use for testing which has the same email signature as the TPB Reply. I don't want to effect 95% of our Windows XP users so that 5% of our VISTA users get their email signature.

Can I just set the TPB External Test for the users that use VISTA and send you the log?

P.S. the log posted on Fri Sep 25, 2009 8:11 am is a complete log.It should have all the information you need.

Jesper Frier · Posted: Mon Sep 28, 2009 3:14 pm Post subject:

I understand.

Yes, you can simply set the TPB External Test for the users that use VISTA and post the log file.

Exclamation

A complete log file ends with OK or an error message.
_________________
</Jesper> | Manage Email Signatures from your Desktop | Test Email Signature in All In-boxes | Email Signature Showcase

Lou · Quite a regular Joined: 23 Feb 2009 Posts: 11 Location: UK

This is the Log file for one of the VISTA Users that is not getting an email signature.

-------- eMailSignature LOG file -------------------
- Started at 29/09/2009 12:11:40
- sign.exe version 5.5.0 has been run for this user.
------------------------------------------------------------

Connection string to settings database:
Provider=sqloledb;Data Source=SQLServer;Initial Catalog=eMailSignature;User Id=UserAccount;Password=Password;
29/09/2009 12:11:40 Begin finding user DN
User path: LDAP://DC=Domain,DC=co,DC=uk
29/09/2009 12:11:41 End Finddistinguishedname
User: Username (CN=Username ,OU=Domain User Accounts,DC=Domain,DC=co,DC=uk)
29/09/2009 12:11:43 License Key valid for version. 5
Distinguished name set to CN=Username,OU=Domain User Accounts,DC=Domain,DC=co,DC=uk

------------------- Signatures to deploy: -------------------
Default signature: TPB External Test
Reply/forward signature: TPB External Test
Signatures to deploy: TPB External Test
Origin ID (Internal): 3

-------------------------------------------------------------
Office version 2007 detected.
1 signature to deploy.

-> Signature TPB External Test in htm format (29/09/2009 12:11:43)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for Username: LDAP://DC=Domain,DC=co,DC=uk
Signature source:
<DIV>((First_name)) ((Last_name)) ((Description)) 
<TABLE cellSpacing=0 cellPadding=0 border=0>
<TBODY>
<TR>
<TD vAlign=top align=left>t </TD>
<TD vAlign=top align=left>((Telephone_number))</TD></TR>
<TR>
<TD vAlign=top align=left>m </TD>
<TD vAlign=top align=left>((Mobile_number))</TD></TR> </TBODY></TABLE>
<TABLE cellSpacing=0 cellPadding=0 width=400 border=0>
<TBODY>
<TR>
<TD colSpan=4> LLP One America Street Dublin SE1 0NE UK +44 (0) 20 7208 2000  <A href="http://www.domain.com/">www.domain.com</A> <A href="www.domain.co.uk/vcf/%USERNAME%.vcf">Get my details</A> </TD></TR>
<TR>
<TD colSpan=4>     architecture     interiors     planning</TD></TR></TBODY></TABLE>
 
      Dublin                         Moscow                         Abu Dhabi                         New York </DIV>

-> Signature result for TPB External Test(htm):
<DIV>firstname lastname Director 
<TABLE cellSpacing=0 cellPadding=0 border=0>
<TBODY>
<TR>
<TD vAlign=top align=left>t </TD>
<TD vAlign=top align=left>+44 (0)20 107 0650</TD></TR>
<TR>
<TD vAlign=top align=left>m </TD>
<TD vAlign=top align=left>+44 (0) 7776 555 444</TD></TR> </TBODY></TABLE>
<TABLE cellSpacing=0 cellPadding=0 width=400 border=0>
<TBODY>
<TR>
<TD colSpan=4> LLP One America Street Dublin SE1 0NE UK +44 (0) 20 7208 2000  <A href="http://www.domain.com/">www.domain.com</A> <A href="www.domain.co.uk/vcf/firstname.lastname.vcf">Get my details</A> </TD></TR>
<TR>
<TD colSpan=4>     architecture     interiors     planning</TD></TR></TBODY></TABLE>
 
      Dublin                         Moscow                         Abu Dhabi                         New York </DIV>

-> Signature TPB External Test in rtf format (29/09/2009 12:11:46)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for firstname.lastname: LDAP://DC=domain,DC=co,DC=uk
Signature source:
{\rtf1\ansi\ansicpg1252\deff0\deflang2057{\fonttbl{\f0\fnil\fcharset0 Arial;}}
{\colortbl ;\red0\green0\blue255;}
{\*\generator Msftedit 5.41.21.2500;}\viewkind4\uc1\par \fs24\par
\lang1030\fs20 ((First_name)) ((Last_name))\par
((Description))\par
t ((Telephone_number))\par
m ((Mobile_number))\par
\par
LLP\par
One America Street Dublin SE1 0NE UK\par
+44 (0) 20 107 0000 {\field{\*\fldinst{HYPERLINK "www.domain.com"}}{\fldrslt{\ul\cf1 www.domain.com}}}\f0\fs20\par
Get my details\par
\par
\par
\par
architecture\par
interiors\par
planning\par
\par
\par
\par Dublin\lang2057\fs24
}

-> Signature result for TPB External Test(rtf):
{\rtf1\ansi\ansicpg1252\deff0\deflang2057{\fonttbl{\f0\fnil\fcharset0 Arial;}}
{\colortbl ;\red0\green0\blue255;}
{\*\generator Msftedit 5.41.21.2500;}\viewkind4\uc1\par \fs24\par
\lang1030\fs20 firstname lastname\par
Director\par
t +44 (0)20 107 0650\par
m +44 (0) 7776 555 444\par
\par
LLP\par
One America Street Dublin SE1 0NE UK\par
+44 (0) 20 107 0000 {\field{\*\fldinst{HYPERLINK "www.domain.com"}}{\fldrslt{\ul\cf1 www.domain.com}}}\f0\fs20\par
Get my details\par
\par
\par
\par
architecture\par
interiors\par
planning\par
\par
\par
\par Dublin\lang2057\fs24
}

-> Signature TPB External Test in txt format (29/09/2009 12:11:51)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for firstname.lastname: LDAP://DC=domain,DC=co,DC=uk
Signature source:
((First_name)) ((Last_name))
((Description))
t ((Telephone_number))
m ((Mobile_number))

LLP
One America Street Dublin SE1 0NE UK
+44 (0) 20 107 0000 www.domain.com
Get my details

architecture
interiors
planning

Dublin

-> Signature result for TPB External Test(txt):
firstname lastname
Director
t +44 (0)20 107 0650
m +44 (0) 7776 555 444

LLP
One America Street Dublin SE1 0NE UK
+44 (0) 20 107 0000 www.domain.com
Get my details

architecture
interiors
planning

Dublin
------------------------------------------------------------
Email format set to HTML. Word as Editor is not accepted, but cannot be removed due to Microsoft Outlook 2007 design
Stationery deleted.
Outlook 2007: Stationery Removed.
Office version 2007: Send font set to Verdana.
Outlook 2007: Send font set to Verdana.
Default Profile: Outlook
Profile 1, Outlook 2007: New Signature set to TPB External Test
Profile 2, Outlook 2007: New Signature set to TPB External Test
Outlook settings changed successfully.
No images found in the database to embed in Outlook.
-------------- eMailSignature END LOG file -----------------
- Finalised at 29/09/2009 12:11:51
------------------------------------------------------------
Status: OK
vCard Manager finalised (Status code 0).
-------------- eMailSignature END LOG file -----------------
- Finalised at 29/09/2009 12:11:53
------------------------------------------------------------
Status: OK

Lou · Quite a regular Joined: 23 Feb 2009 Posts: 11 Location: UK

Please see the error message displayed for the other VISTA user that doesn't get a email signature. The log was taken from Diagnostics --> Failed Users.

Why is the email signature looking in the Administrator's profile for the email signature? I assume it should be looking in it's own profile for the email signature...

John.Smith The signature path cannot be located. You might need to reinstall the profile. See how to on www.emailsignature.eu. Path 'C:\Users\administrator\AppData\Roaming\Microsoft\Signatures\'. . 229/09/2009 08:32:56 12 10

Please assist.

Jesper Frier · Posted: Tue Sep 29, 2009 12:37 pm Post subject:

Lou · Quite a regular Joined: 23 Feb 2009 Posts: 11 Location: UK

Hi Jesper,

Please see my responses to your questions: -

Maybe I am blind ... but where did you post the log file with this error?
* Log was posted in post on Fri Sep 25, 2009 8:11 am Post subject: Error Log for one Vista user. There was no OK or error displayed in the log, however the "John.Smith The signature path cannot be located. You might need to reinstall the profile. See how to on www.emailsignature.eu. Path 'C:\Users\administrator\AppData\Roaming\Microsoft\Signatures\'. . 229/09/2009 08:32:56 12 10" error was displayed under Diagnostics --> Failed Users

Are none of your Vista users getting their signatures deployed? Or only some ...?
* None of the Vista users get email signatures, I have created 3 different email signatures and none work for Vista, however the same email signatures work for all Windows XP users. From the log it looks like the sign.exe points the email signature to look at 'C:\Users\administrator\AppData\Roaming\Microsoft\Signatures\'. Please help

JamesGlaves · Posted: Wed Oct 14, 2009 12:33 pm Post subject: Similar Issue

Jesper,
I believe I have a similar issue. We have sign deployed to mostly XP machines without any issues with a logon script. However, recently we've added a couple of Vista machines (one PC with a roaming profile user, and one laptop with a local profile user), and they aren't able to obtain their signatures.

At the bottom of the log for these users is: