Manage Email Signatures Centrally - For All Users

cvpugh · Not too shy to talk Joined: 12 Sep 2007 Posts: 5

Hi,

We had a user's last name change. We have changed the user's name in AD. When the user logs in to their workstation (Windows XP), the path to their profile is still under the old user name. When we try to run sign.exe we get the following log:

---------------- eMailSignature LOG file -------------------
- Started at 7/21/2008 10:28:46 AM
- sign.exe version 4.8.7 has been run for this user.
------------------------------------------------------------

Connection string to settings database:
Provider=sqloledb;Data Source=#######;Initial Catalog=eMailSignature;User Id=#########;Password=#########;
7/21/2008 10:28:46 AM Begin finding user DN
User path: LDAP://DC=mvalaw,DC=com
User: doej (doej)
7/21/2008 10:28:46 AM License Key valid. Licensed version detected. No modules.
Distinguished name set to CN=Jane Doe,OU=Roaming Users -- 90,OU=Charlotte,DC=mvalaw,DC=com

------------------- Signatures to deploy: -------------------
Default signature: MVA
Reply/forward signature: MVA
Signatures to deploy: MVA
Origin ID (Internal): 1

-------------------------------------------------------------
Office version 2003 detected.
1 signature to deploy.

-> Signature MVA in htm format (7/21/2008 10:28:46 AM)
Number of parameters in signature: 14
Database provider 'Provider=sqloledb;Data Source=...' (Not showing full path)
Data will be read from table/view emailsignature
14 parameters found
Signature source:
<DIV>
<HR>

<TABLE style="WIDTH: 228px; HEIGHT: 160px" cellSpacing=0 cellPadding=0 width=228 border=0>
<TBODY>
<TR>
<TD bgColor=#10208c><A href="http://www.mvalaw.com/"><IMG height=36 alt="Moore & Van Allen" src="http://www.mvalaw.com/images/signature/mva-whitewbluelong.png" width=228 border=0></A></TD></TR>
<TR>
<TD> </TD></TR>
<TR>
<TD>((Signature))  ((Position))</TD></TR>
<TR>
<TD> </TD></TR>
<TR>
<TD>((Suite)) ((Address)) ((City)), ((State))  ((ZipCode))</TD></TR>
<TR>
<TD> </TD></TR>
<TR>
<TD>T ((Work Number)) F ((Fax Number))  </TD></TR>
<TR>
<TD> </TD></TR>
<TR>
<TD>((Email Address)) <A href="http://www.mvalaw.com/">www.mvalaw.com</A>  </TD></TR></TBODY></TABLE></DIV>

Signature result:
<DIV>
<HR>

<TABLE style="WIDTH: 228px; HEIGHT: 160px" cellSpacing=0 cellPadding=0 width=228 border=0>
<TBODY>
<TR>
<TD bgColor=#10208c><A href="http://www.mvalaw.com/"><IMG height=36 alt="Moore & Van Allen" src="http://www.mvalaw.com/images/signature/mva-whitewbluelong.png" width=228 border=0></A></TD></TR>
<TR>
<TD> </TD></TR>
<TR>
<TD>Jane Doe  Legal Practice Assistant</TD></TR>
<TR>
<TD> </TD></TR>
<TR>
<TD>Suite 4700 100 North Tryon Street Charlotte, NC  28202-4003</TD></TR>
<TR>
<TD> </TD></TR>
<TR>
<TD>T 704 331 2370 F 704 331 1159  </TD></TR>
<TR>
<TD> </TD></TR>
<TR>
<TD>michellebellesfield@mvalaw.com <A href="http://www.mvalaw.com/">www.mvalaw.com</A>  </TD></TR></TBODY></TABLE></DIV>

-> Signature MVA in rtf format (7/21/2008 10:28:46 AM)
Number of parameters in signature: 14
Database provider 'Provider=sqloledb;Data Source=...' (Not showing full path)
Data will be read from table/view emailsignature
Data source pool data reused because the same data source is used for this signature.6500: \Microsoft\Signatures\MVA.htm, 53, File not found
6500: \Microsoft\Signatures\MVA.htm, 53, File not found
-------------- eMailSignature END LOG file -----------------
- Finalised at 7/21/2008 10:28:46 AM
------------------------------------------------------------
Status: 6500: \Microsoft\Signatures\MVA.htm, 53, File not found
-------------- eMailSignature END LOG file -----------------
- Finalised at 7/21/2008 10:28:46 AM
------------------------------------------------------------
Status: 6500: \Microsoft\Signatures\MVA.htm, 53, File not found

Is this caused by the user name on the workstation Document and Settings being the old user name? How do we correct this short of deleting the profile and recreating it?

Thanks

Jesper Frier

Please follow this Tips and How-to:

How to Create and verify a New Outlook Profile.

Also, I would recommend to use latest version 5. You are running Sign.exe version 4.8.7 which is easy to upgrade.

Upgrading eMailSignature
_________________
</Jesper> | Test Email Signature | Showcase |

cvpugh · Not too shy to talk Joined: 12 Sep 2007 Posts: 5

Thank you for your reply. We are experiencing other issues with this machine since the name change and believe that the registry has become corrupted. We are going to wipe the machine and rebuild it to cleanup the registry.

nathan.page

Another issue that I have seen with "older" versions of eMailSignature is that while you could easily change the HTML version of a signature using sign.exe, the RTF and plain text versions did not change. How I have had to fix this issue in the past was by going into the %systemdrive%\Documents and Settings\%username%\Application Data\Microsoft\Signatures and delete both the RTF and plain text signatures, and then re-run sign.exe, but I also agree whole-heartedly with Jesper in that you need to upgrade to version 5.

You can also copy and paste the blue string above into the start > run command window, and it will take you to the folder you need to go to on Windows 200/XP. For Vista the path is %systemdrive%\Users\%username%\AppData\Roaming\Microsoft\Signatures. Do not forget that you HAVE to paste these path strings into the run command window.
_________________
Sincerely,

Nathan Page
AACo Technology Consulting Group
http://www.aacotechonline.com