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Font settings does not work on OL 2007

 
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Jesper Frier
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Joined: 09 Sep 2006
Posts: 1925
Location: Stoevring, Denmark

Posted: Thu May 22, 2008 7:26 am    Post subject: Font settings does not work on OL 2007 Reply with quote

Actions -> General Outlook Settings -> Compose Font ...

Font settings in Cockpit does not work on Outlook 2007 clients.

As we have only one report, we need to investigate further.
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Last edited by Jesper Frier on Thu Aug 12, 2010 10:37 am; edited 1 time in total
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Jesper Frier
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Joined: 09 Sep 2006
Posts: 1925
Location: Stoevring, Denmark

Posted: Mon Oct 13, 2008 2:31 pm    Post subject: Reply with quote

Not a general issue. Must be related to one settings DB.
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Jesper Frier
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Location: Stoevring, Denmark

Posted: Thu Feb 19, 2009 7:31 am    Post subject: Reply with quote

Another reported issue here by mlouie.

Still cannot recreate using Outlook 2007. But logging font size setting would definitely help solving issues.
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Bjarne Mess
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Joined: 01 May 2007
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Location: Copenhagen

Posted: Tue Mar 24, 2009 12:33 pm    Post subject: Reply with quote

Cannot recreate. Will await more cases.
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nathan.page
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Joined: 23 Jul 2008
Posts: 21
Location: Kansas City, MO USA

Posted: Mon Oct 12, 2009 3:38 pm    Post subject: Received Word from Customer Reply with quote

Customer is not able to deploy fonts to either Outlook 2003 or Outlook 2007 clients, and I have verified this on my own system as well.. This occurs with both stationary and fonts. If more information is needed please e-mail either me or Rob Cummings at North American Savings Bank at rcummings@nasb.com
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http://www.aacotechonline.com
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Jesper Frier
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Joined: 09 Sep 2006
Posts: 1925
Location: Stoevring, Denmark

Posted: Thu Feb 04, 2010 3:24 pm    Post subject: Word as Editor is selected Reply with quote

Cause found ... Razz

Outlook 2007
When Word as Editor is selected, font settings are not deployed.
You cannot remove Word as editor by MS design. So being able to change this setting makes no sense.

Outlook 2000, XP or 2003
When Word as Editor is selected, font settings are deployed OK.

RESOLUTION
We will change the description in the Cockpit (Font settings) making it clear that only "old" Outlook versions must select Word as editor.
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Bjarne Mess
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Joined: 01 May 2007
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Location: Copenhagen

Posted: Thu Feb 04, 2010 3:25 pm    Post subject: Reply with quote

You need to uncheck "Allow word as editor". Better text in the form as been updated.
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