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How to remove 'Best regards,' from Plaint text

 
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red
Not too shy to talk


Joined: 09 Sep 2008
Posts: 5
Location: Hilversum

Posted: Mon Feb 02, 2009 12:34 pm    Post subject: How to remove 'Best regards,' from Plaint text Reply with quote

Hi there,

When installing the database on our SQLserver and creating the signatures Jesper instructed me to create a plain text message for replies on other plain text mails.

This short message contains only 2 Active Directory Fields (First Name/Last Name) and the sentence:

Best regards,


In the cockpit I've deleted the whole message several times, but every new day the initial message comes back.
I also tried to delete the text and insert only a few spaces and 1 Active Directory field which is always empty (Pager). But this also gets removed on a new business day by the old message.

How to resolve this?

Thanks,
Arjan.
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Mon Feb 02, 2009 2:19 pm    Post subject: Reply with quote

Hi Arjan,

In Cockpit design view you select Text Format (above the signature design windows).

When you click save, your settings are saved to settings DB and deployed to users when they run Sign.exe.

Please post user log file if you require specific assistance.

Idea Preview Text format before deploying.
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red
Not too shy to talk


Joined: 09 Sep 2008
Posts: 5
Location: Hilversum

Posted: Tue Feb 03, 2009 1:23 pm    Post subject: Reply with quote

Hi Jesper,

It seems it's working now. I will check this the coming few days to see if it comes back again. For now, the issue has been solved.

Thanks!
Arjan.
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Jesper Frier
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Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Tue Feb 03, 2009 2:53 pm    Post subject: Reply with quote

Thank you for your feed-back Handshake
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