Manage Email Signatures Centrally - For All Users

jnation · Posted: Thu Oct 23, 2008 2:54 pm Post subject: Image sizing issues

We are experiencing issues with images re-sizing themselves in certain clients. We have manually specified image width and height as suggested.

One of my suspicions is that the design view alters manual changes to the code view, but I can't prove that, as I am not directly involved in the signature design work.

One other point to note is that the size issues are typically tied to the width of the linked images.

Please review the data below and let me know if there is anything obviously wrong with the code.

Thanks in advance! (More info can be provided as needed)

<TABLE cellPadding=0 cellspcaing="0">
<TBODY>
<TR>
<TD>((First_name)) ((Last_name)) </TD></TR>
<TR>
<TD>((Title))  D: ((Telephone_number))  F: ((Fax_number))</TD></TR>
<TR>
<TD>handango.com</TD></TR></TBODY></TABLE>
 <IMG height=48 alt="" src="http://www.handango.com/marketing/Email_Sigs/line%20(HR).gif" width=400 border=0>  Get fresh info and our best mobile apps.  <A href="http://www.handango.com/client/Home.jsp">Download InHand today. </A> <IMG height=121 alt="" src="http://www.handango.com/marketing/Email_Sigs/HighResConfidentiality/HIGHRESCONFID.jpg" width=400 border=0>  <IMG height=30 src="http://www.handango.com/marketing/Email_Sigs/HighResConfidentiality/dontPrintGrey.jpg" width=400 border=0>

Jesper Frier · Posted: Thu Oct 23, 2008 3:04 pm Post subject:

Your HTML is OK and includes IMG HEIGHT and WIDTH tags.

Please check time stamp in Cockpit -> Help menu -> Diagnostics, to validate that users are pulling your saved HTML from the database.

Question

I assume that the clients having the issues are using old HTML?

Idea

In Cockpit, you simply double click the image to add IMG HEIGHT and WIDTH tags when you press OK.

Next step: Please post log file for user with the symptom.
_________________
</Jesper> | Test Email Signature | Showcase |

jnation · Posted: Thu Oct 23, 2008 3:33 pm Post subject:

I removed the user names, but the rest of the data is here. The vast majority of the users that haven't updated since sometime in October are no long employed with the company, and will removed from the database shortly. There are a few anomalies worth looking into, however, and I will look into those accounts shortly and report results.

One option I considered was to remove all of the users from the database to see if the issue goes away. I am asking the primary person reporting the issue(s) for a rough count of users experiencing the issue.

We had sporadic issues where it would appear that old signatures would show up again for users after logging off and logging on again..can't imagine why that would happen.

One suspicion in that regard would be that the users were using cached logon scripts that pointed to the old database (we switched from access to MSSQL due to corruption issues). I haven't received reports of this issue lately, however.

I was also considering enabling the option to delete all existing signatures before deploying new ones; not sure if that would have a positive impact or simply delete the users' existing signatures.

MESSAGE CODE RUN_AT OUTLOOK SIG_CODE CAM_CODE RULE
OK. (CN=Handango US Complete Staff,OU=Distribution Groups,DC=gopda,DC=com) 8/18/2008 8:59 11 40
OK. 8/18/2008 13:30 12 10
OK. 8/20/2008 8:49 12 10
OK. 8/22/2008 8:53 11 20
OK. 8/22/2008 9:26 11 10
OK. 8/25/2008 11:14 11 10
OK. 8/28/2008 8:38 11 20
OK. 9/9/2008 13:44 11 10
OK. 9/15/2008 8:29 12 10
OK. 9/15/2008 8:31 0 10
OK. 9/15/2008 8:36 11 10
OK. 9/15/2008 13:23 0 10
OK. 9/17/2008 18:03 11 20
OK. 9/18/2008 13:17 0 10
OK. 9/19/2008 11:25 12 20
OK. 9/22/2008 7:11 12 20
OK. 9/22/2008 14:46 12 20
OK. 9/25/2008 10:48 11 10
OK. 010/10/2008 4:42:41 PM 11 20
OK. 010/10/2008 8:03:14 AM 12 10
OK. 010/11/2008 11:04:53 AM 12 20
OK. 010/14/2008 11:49:54 AM 12 20
OK. 010/14/2008 2:28:41 PM 11 20
OK. 010/14/2008 8:00:18 AM 12 10
OK. 010/16/2008 2:50:21 PM 11 20
OK. 010/17/2008 2:12:27 PM 11 20
OK. 010/17/2008 4:11:02 PM 11 20
OK. 010/17/2008 6:26:17 AM 12 20
OK. 010/17/2008 6:59:28 AM 11 10
OK. 010/17/2008 7:38:41 AM 12 30
OK. 010/17/2008 7:52:34 AM 12 20
OK. 010/17/2008 8:08:38 AM 12 20
OK. 010/17/2008 8:32:59 AM 12 20
OK. 010/17/2008 8:34:09 AM 12 20
OK. 010/17/2008 9:04:46 AM 12 20
OK. 010/17/2008 9:19:05 AM 12 20
OK. 010/17/2008 9:56:33 PM 0 20
OK. 010/19/2008 1:50:20 AM 0 20
OK. 010/2/2008 4:11:58 PM 12 10
OK. 010/20/2008 1:59:56 PM 11 20
OK. 010/20/2008 10:20:21 AM 12 20
OK. 010/20/2008 10:22:50 AM 12 20
OK. 010/20/2008 12:59:29 PM 12 20
OK. 010/20/2008 2:55:19 PM 11 20
OK. 010/20/2008 3:18:12 PM 12 10
OK. 010/20/2008 7:32:50 AM 11 20
OK. 010/20/2008 9:37:06 AM 12 20
OK. 010/21/2008 10:36:43 AM 0 20
OK. 010/21/2008 10:59:31 AM 10 20
OK. 010/21/2008 12:43:02 PM 12 20
OK. 010/21/2008 2:03:45 PM 11 20
OK. 010/21/2008 5:50:17 PM 12 20
OK. 010/21/2008 6:39:31 PM 11 20
OK. 010/21/2008 6:50:50 PM 11 20
OK. 010/21/2008 9:04:37 AM 12 20
OK. 010/21/2008 9:44:53 PM 11 20
OK. 010/22/2008 1:05:56 PM 12 20
OK. 010/22/2008 10:25:20 AM 11 20
OK. 010/22/2008 10:52:48 PM 12 20
OK. 010/22/2008 11:13:13 AM 11 20
OK. 010/22/2008 11:30:03 AM 0 20
OK. 010/22/2008 12:15:06 PM 12 20
OK. 010/22/2008 12:35:25 PM 0 20
OK. 010/22/2008 12:42:27 PM 11 20
OK. 010/22/2008 12:57:18 PM 12 20
OK. 010/22/2008 2:07:29 PM 12 20
OK. 010/22/2008 2:25:23 PM 0 20
OK. 010/22/2008 3:41:35 PM 11 20
OK. 010/22/2008 4:03:03 PM 12 20
OK. 010/22/2008 5:21:25 PM 11 20
OK. 010/22/2008 5:36:30 PM 11 20
OK. 010/22/2008 5:51:51 PM 12 20
OK. 010/22/2008 6:44:58 AM 12 20
OK. 010/22/2008 7:10:34 AM 11 20
OK. 010/22/2008 7:27:54 AM 11 20
OK. 010/22/2008 7:43:08 AM 12 20
OK. 010/22/2008 8:11:36 PM 11 20
OK. 010/22/2008 8:12:23 AM 11 20
OK. 010/22/2008 8:15:39 AM 12 20
OK. 010/22/2008 8:28:17 AM 12 20
OK. 010/22/2008 8:33:13 AM 11 20
OK. 010/22/2008 8:38:28 AM 12 20
OK. 010/22/2008 8:39:18 AM 12 20
OK. 010/22/2008 8:42:51 AM 12 20
OK. 010/22/2008 9:01:46 AM 12 20
OK. 010/22/2008 9:10:28 AM 11 20
OK. 010/22/2008 9:10:43 AM 12 20
OK. 010/22/2008 9:12:13 AM 12 20
OK. 010/22/2008 9:42:09 AM 12 20
OK. 010/22/2008 9:59:34 PM 11 20
OK. 010/23/2008 6:37:44 AM 11 20
OK. 010/23/2008 6:58:13 AM 11 20
OK. 010/23/2008 6:59:00 AM 12 20
OK. 010/23/2008 7:09:59 AM 12 20
OK. 010/23/2008 7:23:02 AM 12 20
OK. 010/23/2008 7:29:04 AM 11 20
OK. 010/23/2008 7:33:19 AM 12 20
OK. 010/23/2008 7:47:39 AM 11 20
OK. 010/23/2008 7:58:44 AM 12 20
OK. 010/23/2008 8:01:19 AM 11 20
OK. 010/23/2008 8:05:21 AM 12 20
OK. 010/23/2008 8:06:04 AM 12 20
OK. 010/23/2008 8:07:12 AM 12 20
OK. 010/23/2008 8:09:08 AM 12 20
OK. 010/23/2008 8:15:47 AM 12 20
OK. 010/23/2008 8:16:00 AM 12 20
OK. 010/23/2008 8:21:24 AM 12 20
OK. 010/23/2008 8:21:31 AM 11 20
OK. 010/23/2008 8:23:06 AM 11 20
OK. 010/23/2008 8:25:43 AM 11 20
OK. 010/23/2008 8:30:03 AM 11 20
OK. 010/23/2008 8:32:12 AM 12 20
OK. 010/23/2008 8:40:30 AM 12 20
OK. 010/23/2008 8:41:08 AM 12 20
OK. 010/23/2008 8:45:09 AM 12 20
OK. 010/23/2008 8:45:39 AM 11 20
OK. 010/23/2008 8:48:45 AM 12 20
OK. 010/23/2008 8:49:31 AM 12 20
OK. 010/23/2008 8:51:35 AM 12 20
OK. 010/23/2008 8:53:37 AM 12 20
OK. 010/23/2008 8:55:13 AM 12 20
OK. 010/23/2008 8:56:16 AM 12 20
OK. 010/23/2008 8:56:42 AM 11 20
OK. 010/23/2008 8:57:19 AM 11 20
OK. 010/23/2008 8:57:33 AM 12 20
OK. 010/23/2008 8:59:12 AM 11 20
OK. 010/23/2008 9:02:33 AM 11 20
OK. 010/23/2008 9:03:34 AM 11 20
OK. 010/23/2008 9:04:30 AM 12 20
OK. 010/23/2008 9:05:58 AM 11 20
OK. 010/23/2008 9:12:46 AM 12 20
OK. 010/23/2008 9:15:18 AM 11 20
OK. 010/23/2008 9:17:49 AM 12 20
OK. 010/23/2008 9:20:27 AM 12 20
OK. 010/23/2008 9:22:03 AM 11 20
OK. 010/23/2008 9:24:50 AM 12 20
OK. 010/23/2008 9:25:38 AM 12 20
OK. 010/23/2008 9:27:35 AM 12 20
OK. 010/23/2008 9:30:59 AM 11 20
OK. 010/23/2008 9:32:24 AM 12 20
OK. 010/23/2008 9:32:26 AM 12 20
OK. 010/23/2008 9:36:37 AM 11 20
OK. 010/23/2008 9:42:32 AM 11 20
OK. 010/23/2008 9:44:30 AM 11 20
OK. 010/23/2008 9:45:37 AM 12 20
OK. 010/23/2008 9:57:26 AM 11 20
OK. 010/3/2008 9:25:55 AM 12 20
OK. 010/6/2008 4:31:28 AM 12 10
OK. 010/6/2008 8:11:38 AM 12 20
OK. 010/6/2008 8:20:22 AM 0 20
OK. 010/7/2008 11:30:09 AM 11 20
OK. 010/8/2008 10:45:47 PM 11 10
OK. 010/8/2008 8:26:32 AM 12 20
OK. 010/9/2008 11:12:44 AM 12 20
OK. 010/9/2008 3:02:40 PM 12 20
You are not logged into a domain (3001B). 310/16/2008 6:06:45 PM 11 10

Jesper Frier · Posted: Fri Oct 24, 2008 4:49 am Post subject:

What I need is the log file ... Wink

Cannot assist you without the log file as your symptom is not a general problem.

Help -> Diagnoctics, right click user and post the log file for one user with the error.

Idea

Remove users the same place as where you find the log file.
_________________
</Jesper> | Test Email Signature | Showcase |

jnation · Posted: Fri Oct 24, 2008 3:38 pm Post subject:

Sorry, missed that. Here you go.

---------------- eMailSignature LOG file -------------------
- Started at 10/24/2008 9:14:55 AM
- sign.exe version 5.0.0 has been run for this user.
------------------------------------------------------------

Connection string to settings database:
Provider=sqloledb;Data Source=xxxxxxxxxxxxxxxxxxxxxx;Initial Catalog=EmailSig;User Id=xxxxxxxx;Password=xxxxxxxxx;
10/24/2008 9:15:32 AM Begin finding user DN
User path: LDAP://DC=xxxxx,DC=com
10/24/2008 9:15:56 AM End Finddistinguishedname
User: xxxxx (CN=xxxxx xxxxx,OU=Content,OU=Departments,OU=ManagedUsers,DC=xxxxx,DC=com)
10/24/2008 9:17:04 AM License Key valid for version. 5
Distinguished name set to CN=xxxxx xxxxx,OU=Content,OU=Departments,OU=ManagedUsers,DC=xxxxx,DC=com
Signatures from group 'Handango US Complete Staff' chosen due to group membership but it is not a priority group.

------------------- Signatures to deploy: -------------------
Default signature: eMailSignature Demo
Reply/forward signature: Simple Reply
Signatures to deploy: eMailSignature Demo,Simple Reply
Origin ID (Internal): 2

-------------------------------------------------------------
Office version 2007 detected.
There will be deployed 2 signatures.

-> Signature eMailSignature Demo in htm format (10/24/2008 9:17:04 AM)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for xxxxx: LDAP://DC=xxxxx,DC=com
Signature source:
<TABLE cellPadding=0 cellspcaing="0">
<TBODY>
<TR>
<TD>((First_name)) ((Last_name)) </TD></TR>
<TR>
<TD>((Title))  D: ((Telephone_number))  F: ((Fax_number))</TD></TR>
<TR>
<TD>handango.com</TD></TR></TBODY></TABLE>
 <IMG height=48 alt="" src="http://www.handango.com/marketing/Email_Sigs/line%20(HR).gif" width=400 border=0>  Get fresh info and our best mobile apps.  <A href="http://www.handango.com/client/Home.jsp">Download InHand today. </A> <IMG height=121 alt="" src="http://www.handango.com/marketing/Email_Sigs/HighResConfidentiality/HIGHRESCONFID.jpg" width=400 border=0>  <IMG height=30 src="http://www.handango.com/marketing/Email_Sigs/HighResConfidentiality/dontPrintGrey.jpg" width=400 border=0>

Signature result:
<TABLE cellPadding=0 cellspcaing="0">
<TBODY>
<TR>
<TD>xxxxx xxxxx </TD></TR>
<TR>
<TD>Marketing Associate  D: 972.894.0393  F: 972.894.0247</TD></TR>
<TR>
<TD>handango.com</TD></TR></TBODY></TABLE>
 <IMG height=48 alt="" src="http://www.handango.com/marketing/Email_Sigs/line%20(HR).gif" width=400 border=0>  Get fresh info and our best mobile apps.  <A href="http://www.handango.com/client/Home.jsp">Download InHand today. </A> <IMG height=121 alt="" src="http://www.handango.com/marketing/Email_Sigs/HighResConfidentiality/HIGHRESCONFID.jpg" width=400 border=0>  <IMG height=30 src="http://www.handango.com/marketing/Email_Sigs/HighResConfidentiality/dontPrintGrey.jpg" width=400 border=0>

-> Signature eMailSignature Demo in rtf format (10/24/2008 9:17:14 AM)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for xxxxx: LDAP://DC=xxxxx,DC=com
Signature source:
{\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\fswiss\fprq2\fcharset0 Arial;}{\f1\fnil\fcharset0 Arial;}{\f2\fswiss\fprq2\fcharset0 Century Gothic;}{\f3\froman\fprq2\fcharset0 Times New Roman;}}
{\colortbl ;\red106\green153\blue19;\red99\green99\blue99;\red192\green192\blue192;\red128\green128\blue128;}
{\*\generator Msftedit 5.41.15.1515;}\viewkind4\uc1\par \f0\fs24\par
\cf1\b\f1\fs20 ((First_name)) ((Last_name))\b0\par
\cf2\b ((Title))\~\line D: ((Telephone_number))\~ F: ((Fax_number))\par
handango.com\cf0\b0\par
\par
\cf3\f0 Confidentiality Notice: The information contained in this e-mail and any attachments to it may include confidential information intended only for the recipient(s) identified above. If you are not one of those intended recipients you are hereby notified that any dissemination, distribution or copying of this e-mail or its attachments is strictly prohibited. If you have received this e-mail in error, please notify the sender of that fact by return e-mail and permanently delete the e-mail and any attachments to it immediately. Please do not retain, copy or use this e-mail or its attachments for any purpose, nor disclose all or any part of its contents to any other person.\cf0\b\par
\par \sb100\sa100\sl240\slmult1\cf4\b0\f2\par
\par
\par
\par
\par
\cf1\f3\fs24\line\~\par
\par
\par
\par \cf0\f0
}

Signature result:
{\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\fswiss\fprq2\fcharset0 Arial;}{\f1\fnil\fcharset0 Arial;}{\f2\fswiss\fprq2\fcharset0 Century Gothic;}{\f3\froman\fprq2\fcharset0 Times New Roman;}}
{\colortbl ;\red106\green153\blue19;\red99\green99\blue99;\red192\green192\blue192;\red128\green128\blue128;}
{\*\generator Msftedit 5.41.15.1515;}\viewkind4\uc1\par \f0\fs24\par
\cf1\b\f1\fs20 xxxxx xxxxx\b0\par
\cf2\b Marketing Associate\~\line D: 972.894.0393\~ F: 972.894.0247\par
handango.com\cf0\b0\par
\par
\cf3\f0 Confidentiality Notice: The information contained in this e-mail and any attachments to it may include confidential information intended only for the recipient(s) identified above. If you are not one of those intended recipients you are hereby notified that any dissemination, distribution or copying of this e-mail or its attachments is strictly prohibited. If you have received this e-mail in error, please notify the sender of that fact by return e-mail and permanently delete the e-mail and any attachments to it immediately. Please do not retain, copy or use this e-mail or its attachments for any purpose, nor disclose all or any part of its contents to any other person.\cf0\b\par
\par \sb100\sa100\sl240\slmult1\cf4\b0\f2\par
\par
\par
\par
\par
\cf1\f3\fs24\line\~\par
\par
\par
\par \cf0\f0
}

-> Signature eMailSignature Demo in txt format (10/24/2008 9:17:14 AM)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for xxxxx: LDAP://DC=xxxxx,DC=com
Signature source:
((First_name)) ((Last_name))
((Title))
P: ((Telephone_number)) F: ((Fax_number))
handango.com

Confidentiality Notice: The information contained in this e-mail and any attachments to it may include confidential information intended only for the recipient(s) identified above. If you are not one of those intended recipients, you are hereby notified that any dissemination, distribution or copying of this e-mail or its attachments is strictly prohibited. If you have received this e-mail in error, please notify the sender of that fact by return e-mail and permanently delete the e-mail and any attachments to it immediately. Please do not retain, copy or use this e-mail or its attachments for any purpose, nor disclose all or any part of its contents to any other person.

Signature result:
xxxxx xxxxx
Marketing Associate
P: xxx.xxx.xxxx F: xxx.xxx.xxxx
handango.com

Confidentiality Notice: The information contained in this e-mail and any attachments to it may include confidential information intended only for the recipient(s) identified above. If you are not one of those intended recipients, you are hereby notified that any dissemination, distribution or copying of this e-mail or its attachments is strictly prohibited. If you have received this e-mail in error, please notify the sender of that fact by return e-mail and permanently delete the e-mail and any attachments to it immediately. Please do not retain, copy or use this e-mail or its attachments for any purpose, nor disclose all or any part of its contents to any other person.

-> Signature Simple Reply in htm format (10/24/2008 9:17:14 AM)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for xxxxx: LDAP://DC=xxxxx,DC=com
Signature source:

<TABLE cellPadding=0 cellspcaing="0">
<TBODY>
<TR>
<TD>((First_name)) ((Last_name)) </TD></TR>
<TR>
<TD>((Title))  D: ((Telephone_number))  F: ((Fax_number))</TD></TR>
<TR>
<TD>handango.com</TD></TR></TBODY></TABLE>
<IMG height=48 alt="" src="http://www.handango.com/marketing/Email_Sigs/line%20(HR).gif" width=400 border=0> <IMG height=121 src="http://www.handango.com/marketing/Email_Sigs/HighResConfidentiality/HIGHRESCONFID.jpg" width=400 border=0> <IMG height=30 src="http://www.handango.com/marketing/Email_Sigs/HighResConfidentiality/dontPrintGreen.jpg" width=400 border=0>

Signature result:

<TABLE cellPadding=0 cellspcaing="0">
<TBODY>
<TR>
<TD>xxxxx xxxxx </TD></TR>
<TR>
<TD>Marketing Associate  D: 972.894.0393  F: 972.894.0247</TD></TR>
<TR>
<TD>handango.com</TD></TR></TBODY></TABLE>
<IMG height=48 alt="" src="http://www.handango.com/marketing/Email_Sigs/line%20(HR).gif" width=400 border=0> <IMG height=121 src="http://www.handango.com/marketing/Email_Sigs/HighResConfidentiality/HIGHRESCONFID.jpg" width=400 border=0> <IMG height=30 src="http://www.handango.com/marketing/Email_Sigs/HighResConfidentiality/dontPrintGreen.jpg" width=400 border=0>

-> Signature Simple Reply in rtf format (10/24/2008 9:17:15 AM)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for xxxxx: LDAP://DC=xxxxx,DC=com
Signature source:
{\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\fnil\fcharset0 Arial;}{\f1\fswiss\fprq2\fcharset0 Century Gothic;}}
{\colortbl ;\red106\green153\blue19;\red99\green99\blue99;\red128\green128\blue128;}
{\*\generator Msftedit 5.41.15.1515;}\viewkind4\uc1\par \fs24\par
\cf1\b\fs20 ((First_name)) ((Last_name))\par
\cf2 ((Title))\~\line D:\b0 \b ((Telephone_number))\b0\~ \b F:\b0 \b ((Fax_number))\par
handango.com\par
\par \sb100\sa100\cf3\b0 Confidentiality Notice:\~ The information contained in this e-mail and any attachments to it may include confidential information intended only for the recipient(s) identified above.\~ If you are not one of those intended recipients, you are hereby notified that any dissemination, distribution or copying of this e-mail or its attachments is strictly prohibited.\~ If you have received this e-mail in error, please notify the sender of that fact by return e-mail and permanently delete the e-mail and any attachments to it immediately.\~ Please do not retain, copy or use this e-mail or its attachments for any purpose, nor disclose all or any part of its contents to any other person.\f1\par
\par
\par \cf0\f0\fs24
}

Signature result:
{\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\fnil\fcharset0 Arial;}{\f1\fswiss\fprq2\fcharset0 Century Gothic;}}
{\colortbl ;\red106\green153\blue19;\red99\green99\blue99;\red128\green128\blue128;}
{\*\generator Msftedit 5.41.15.1515;}\viewkind4\uc1\par \fs24\par
\cf1\b\fs20 xxxxx xxxxx\par
\cf2 Marketing Associate\~\line D:\b0 \b 972.894.0393\b0\~ \b F:\b0 \b 972.894.0247\par
handango.com\par
\par \sb100\sa100\cf3\b0 Confidentiality Notice:\~ The information contained in this e-mail and any attachments to it may include confidential information intended only for the recipient(s) identified above.\~ If you are not one of those intended recipients, you are hereby notified that any dissemination, distribution or copying of this e-mail or its attachments is strictly prohibited.\~ If you have received this e-mail in error, please notify the sender of that fact by return e-mail and permanently delete the e-mail and any attachments to it immediately.\~ Please do not retain, copy or use this e-mail or its attachments for any purpose, nor disclose all or any part of its contents to any other person.\f1\par
\par
\par \cf0\f0\fs24
}

-> Signature Simple Reply in txt format (10/24/2008 9:17:18 AM)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for xxxxx: LDAP://DC=xxxxx,DC=com
Signature source:
((First_name)) ((Last_name))
((Title))
P: ((Telephone_number)) F: ((Fax_number))
handango.com

Confidentiality Notice: The information contained in this e-mail and any attachments to it may include confidential information intended only for the recipient(s) identified above. If you are not one of those intended recipients, you are hereby notified that any dissemination, distribution or copying of this e-mail or its attachments is strictly prohibited. If you have received this e-mail in error, please notify the sender of that fact by return e-mail and permanently delete the e-mail and any attachments to it immediately. Please do not retain, copy or use this e-mail or its attachments for any purpose, nor disclose all or any part of its contents to any other person.

Signature result:
xxxxx xxxxx
Marketing Associate
P: 972.894.0393 F: 972.894.0247
handango.com

Confidentiality Notice: The information contained in this e-mail and any attachments to it may include confidential information intended only for the recipient(s) identified above. If you are not one of those intended recipients, you are hereby notified that any dissemination, distribution or copying of this e-mail or its attachments is strictly prohibited. If you have received this e-mail in error, please notify the sender of that fact by return e-mail and permanently delete the e-mail and any attachments to it immediately. Please do not retain, copy or use this e-mail or its attachments for any purpose, nor disclose all or any part of its contents to any other person.
------------------------------------------------------------
Word as Editor is accepted. Default mail editor is left unchanged.
Stationery deleted.
Outlook 2007: Stationary Removed.
Office version 2003: Send font set to Arial.
Outlook 2007: Send font set to Arial.
Office version 2007: Reply font set to Arial.
Outlook 2007: Plain Text font reset.
Default Profile: Outlook
Profile 1, Outlook 2007: New Signature set to eMailSignature Demo
Profile 2, Outlook 2007: New Signature set to eMailSignature Demo
Profile 3, Outlook 2007: New Signature set to eMailSignature Demo
Outlook settings changed successfully.
The following pictures will be copied to Outlook:
C:\temp\OAO_logo.gif copied to Outlook
C:\Documents and Settings\xxxxx\My Documents\My Pictures\HandangoMobileApps.jpg copied to Outlook
C:\Documents and Settings\xxxxx\My Documents\My Pictures\HandangoMobileApps.jpg copied to Outlook
M:\Marketing\Collateral copied to Outlook
Picture path not found: Logos & Templates\Email Signatures\Confidentiality_Notice_400.gif - 21A17
M:\Marketing\Collateral copied to Outlook
Picture path not found: Logos & Templates\Email Signatures\Please_Dont_Print_Reply.gif - 21A17
M:\Marketing\Collateral copied to Outlook
Picture path not found: Logos & Templates\Email Signatures\Confidentiality_Reply_SM.gif - 22A17
-------------- eMailSignature END LOG file -----------------
- Finalised at 10/24/2008 9:17:22 AM
------------------------------------------------------------
Status: OK
-------------- eMailSignature END LOG file -----------------
- Finalised at 10/24/2008 9:17:25 AM
------------------------------------------------------------
Status: OK

Jesper Frier · Posted: Sat Oct 25, 2008 6:41 am Post subject: Image HEIGHT and WIDTH

I should have seen the issue before, but here you go.
You cannot size your images in HTML as email clients cannot render it correct.

jnation · Posted: Mon Oct 27, 2008 10:13 pm Post subject:

I will fix the space issue; would have done so already had I noticed it.
I will also fix the html formatting issue 0 vs. "0"
I am not entirely clear on what you mean by this statement:

You cannot size your images in HTML as email clients cannot render it correct.

Does this mean I need to edit/resize the image file saved on our web server, and also specify the height and width when linking the image in the signature editor?

Thanks for the support!

Jesper Frier · Posted: Tue Oct 28, 2008 5:52 am Post subject:

jnation · Posted: Tue Oct 28, 2008 1:49 pm Post subject:

Jesper,

Just as an FYI, I found that 3-4 of our systems were somehow running an old logon script...which makes no sense whatsoever to me, but incidentally, that script would have pointed those users to an older, 'beta' copy of the signature in question, that wasn't correct in even more ways!

At any rate, I fixed that issue, as far as I can tell; not sure what to attribute it to yet, but if I determine the exact solution, I will post it. This behavior was evidenced by opening the old access database (we now use MSSQL) and validating that a handful of users had updated their signatures against that database as recently as October 21st...we switched data sources in early September. I had removed access to that access database last week on something of a hunch; the symptoms that had me look again were that some users reported a generic 'Email Signature' error pop-up on startup a few days after I removed access.

The primary question in the above issue is how they were still executing the old script when it didn't exist anymore, but that's a windows issue.

Regardless, we're implementing the suggestions you've made this morning, although we'll likely be waiting a day or two on properly re-sized images.