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Internal users getting Red X with linked image

 
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jgibson
Just can't stay away


Joined: 26 Feb 2008
Posts: 22

Posted: Wed Jan 21, 2009 4:27 pm    Post subject: Internal users getting Red X with linked image Reply with quote

Some users have the dreaded red X in the signature where the logo should be when sending emails internally to other company users. However, after a bit, that same user can then see the logos on emails that had the red X before. The recipients of those emails still see the red X. We are using linked images. This is happening in both Outlook 2003 and 2007 for multiple users. The logo is located at http://mail.bannerwitcoff.com/logos/b&W_logo.jpg
Any ideas?
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Wed Jan 21, 2009 6:49 pm    Post subject: Why does red X show up instead of my image? Reply with quote

This is strange as linked images are shown by default internally ... Surprised

Question I assume this is the Red X your refer to?


  1. Please check that BlockHTTPImages is not set to 1 (one) in those users registry:
    Code:
    \HKCU\Software\Microsoft\Office\[12.0]\Common\BlockHTTPImages

  2. Please check that they are connected to the internet when they see the Red X.
  3. You might want to try and change the URL to your logo (e.g. http://www.bannerwitcoff.com/logos/b&W_logo.jpg)
Question Any luck?

Microsoft: Unblock image downloads in Outlook
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jgibson
Just can't stay away


Joined: 26 Feb 2008
Posts: 22

Posted: Fri Jan 23, 2009 5:00 pm    Post subject: Reply with quote

So far, no luck. I have noticed that in replies, Outlook changes the img src to src=outbind.... This is a bug? Even for internal emails?
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Jesper Frier
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Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Fri Jan 23, 2009 5:15 pm    Post subject: Reply with quote

src=outbind usually only occurs when using embedded images.

Question Could you please post your HTML here (copy from Cockpit code view)?
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