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License question

 
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Walter
Not too shy to talk


Joined: 05 Feb 2008
Posts: 6
Location: Birmingham, ALabama, USA

Posted: Thu Apr 17, 2008 1:24 pm    Post subject: License question Reply with quote

If, for some reason, a license user limit is exceeded, will that cause a user to sometimes get a signature file for their emails and sometimes not. It appears to happen randomly that the signature file is losing it's graphic logo image. We are using an image stored on a network drive that everyone has access to.
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Thu Apr 17, 2008 5:36 pm    Post subject: Reply with quote

If the license limit is exceeded, no signatures are deployed until users are deleted manually in Diagnostics - or using Release License Tool found in download section.

If you use embedded images, these can cause Red X issues randomly - especially if you allow Word as editor to be used.

Leard more here in this FQA;
Why does red X show up instead of my image?
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