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kevinweiland Quite a regular
Joined: 08 Nov 2007 Posts: 15 Location: Spring, TX
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| Posted: Tue Mar 25, 2008 8:50 pm Post subject: Licenses used incorrect... |
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| I have purchase a 100 user license. On my Cockpit it shows i have only used 2 licenses out of 100...I know for a fact that i have at least 15 installations of the sigatures. I have made sure that everyone has write access to the netlogon folder and its contents...What could be causing the incorrect number? |
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Bjarne Mess Certified Professional


Joined: 01 May 2007 Posts: 735 Location: Copenhagen
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| Posted: Wed Mar 26, 2008 7:16 am Post subject: |
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| I'm not sure it is wise to give access to the NETLOGON folder for writing. Please put the settings.mdb in another location, but keep sign.exe there. It will not work if there is no write access to the database. |
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kevinweiland Quite a regular
Joined: 08 Nov 2007 Posts: 15 Location: Spring, TX
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| Posted: Wed Mar 26, 2008 1:41 pm Post subject: Re: Licenses used incorrect... |
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| kevinweiland wrote: | | I have made sure that everyone has write access to the netlogon folder and its contents...What could be causing the incorrect number? |
I have indicated that the database has write access. My licenses are not correct. What is my next step? |
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Jesper Frier Certified Professional


Joined: 09 Sep 2006 Posts: 1940 Location: Stoevring, Denmark
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| Posted: Wed Mar 26, 2008 1:58 pm Post subject: NETLOGON |
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Please move your settings.mdb away from NETLOGON and put it on a share with Read/Write access.
I recommend using version 5, where the setup wizard will guide you through the steps in only 5 min.
See screenshots here. |
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kevinweiland Quite a regular
Joined: 08 Nov 2007 Posts: 15 Location: Spring, TX
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| Posted: Tue Apr 01, 2008 7:41 pm Post subject: |
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| Ok, i am now running version 5 and have moved the settings database to a share that has read and write access, but i am still not seeing my licenses increase? I have a 100 user license with 41 people that have the sig deployed via group policy, but the cockpit still only shows 2 licenses being used? |
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Jesper Frier Certified Professional


Joined: 09 Sep 2006 Posts: 1940 Location: Stoevring, Denmark
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| Posted: Wed Apr 02, 2008 5:49 am Post subject: |
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Please debug one user and post here.
Generally
When users run Sign.exe and your settings.mdb is on a share with Read/Write access, then you will see them in your Cockpit status monitor. |
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