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New and Copied Signatures do not appear in list

 
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alexharvey
Not too shy to talk


Joined: 18 Dec 2007
Posts: 7
Location: Devizes, UK

Posted: Tue Dec 18, 2007 3:45 pm    Post subject: New and Copied Signatures do not appear in list Reply with quote

I have copied a signature and created a new one. Both do not appear in the available signatures list or are available to edit. However they must be somewhere as you cannot create another with the same name.

Please see attached screen shot.





Thanks,

Alex.
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Tue Dec 18, 2007 5:26 pm    Post subject: Reply with quote

Same problem when you close and open your Cockpit?
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alexharvey
Not too shy to talk


Joined: 18 Dec 2007
Posts: 7
Location: Devizes, UK

Posted: Wed Dec 19, 2007 9:04 am    Post subject: Reply with quote

Yes same problem if i close and re-open. I have also installed a second version on another machine and pointed the settings.mdb to the original location and still i get the same.
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Jesper Frier
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Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Wed Dec 19, 2007 3:28 pm    Post subject: Reply with quote

Please forward your settings.mdb (rename to .txt) to me, as I cannot recreate the problem.
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Thu Dec 20, 2007 10:15 am    Post subject: Description fields Reply with quote

Received your settings.mdb.

Can copy Business Card Demo and eMailSignature Demo templates and name them both Latchways.
Cannot copy HCL Safety and Lathways with Logo and name them Latchways (or anything else).

I noticed that the description fields for both HCL Safety and Lathways with Logo are from the standard templates.
So you must have renamed the two standard templates.

Simply delete the text in the template description field (on top) and we will make a bug fix in the next release - Remember to SAVE ... Wink

OK now? (Please confirm)
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Bjarne Mess
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Joined: 01 May 2007
Posts: 735
Location: Copenhagen

Posted: Thu Dec 20, 2007 10:35 am    Post subject: Reply with quote

Please expand the field 'custom_str12' in table 'settings' in the settings database to 250.

Thanks,
Bjarne
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