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Office 2007 issue

 
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m.ward@mosi.org.uk
Just popping in


Joined: 08 Oct 2009
Posts: 3
Location: Manchester, UK
Posted: Thu Oct 08, 2009 2:29 pm    Post subject: Office 2007 issue Reply with quote
Hi there,

Hoping you can help...

I have just upgraded to Office 2007 for my business, running on Win XP SP3. When i start outlook 2007 and try to send an email, my signtaure appears at the bottom of the email.

However, it appears small and illegible, and the image is all screwed up.

When i look at a PC running office 2003, this isn't an issue.

i'm hoping you can help!
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jgolden
Not too shy to talk


Joined: 01 Jun 2009
Posts: 7
Location: Grand Rapids, MI, USA
Posted: Thu Oct 08, 2009 3:43 pm    Post subject: Zoom feature Reply with quote
Is all the text small or just the signature?

You might have accidentally used the zoom feature in outlook. Although it doesn't show you in the status bar, I have seen it with several of my users. If you hold down the ctrl key and use your scroll wheel on your mouse you will see what I am talking about.
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Bjarne Mess
Certified Professional
Certified Professional


Joined: 01 May 2007
Posts: 723
Location: Copenhagen
Posted: Thu Oct 08, 2009 3:56 pm    Post subject: Reply with quote
Hi guys,

I believe this is related to a missing height and width in the image tag.

<img src=blabla height=x width=y>

You can get the size by viewing the image properties in Windows Explorer.

Does that work for you?

Cheers, Bjarne
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m.ward@mosi.org.uk
Just popping in


Joined: 08 Oct 2009
Posts: 3
Location: Manchester, UK
Posted: Mon Oct 12, 2009 9:25 am    Post subject: Re: Zoom feature Reply with quote
jgolden wrote:
Is all the text small or just the signature?

You might have accidentally used the zoom feature in outlook. Although it doesn't show you in the status bar, I have seen it with several of my users. If you hold down the ctrl key and use your scroll wheel on your mouse you will see what I am talking about.


It's only the image/logo the rest of the text is normal sized, pulled down from Active Directory, so each users name, job title and extension numbers is all correctly alligned and in the correct size.

Bjarne Mess wrote:
Hi guys,

I believe this is related to a missing height and width in the image tag.

<img src=blabla height=x width=y>

You can get the size by viewing the image properties in Windows Explorer.

Does that work for you?

Cheers, Bjarne


The image height and width are actually set to the correct sizes, which is why it's annoying. If i downgrade back to Office 2003 the image/logo appears fine, but as soon as i upgrade to office 2007 again the image shrinks! It's pretty frustrating as you can probably imagine!

What makes it worse is that it doesn't happen to all PCs all of the time, sometimes it works as it should, then other times it screws up!

Sad
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1925
Location: Stoevring, Denmark
Posted: Mon Oct 12, 2009 10:54 am    Post subject: Reply with quote
Please enter Cockpit code view and post your HTML.

I am sure it's easily fixed ...
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m.ward@mosi.org.uk
Just popping in


Joined: 08 Oct 2009
Posts: 3
Location: Manchester, UK
Posted: Mon Oct 12, 2009 11:36 am    Post subject: Reply with quote
Jesper Frier wrote:
Please enter Cockpit code view and post your HTML.

I am sure it's easily fixed ...


Thanks, the current campaign i am using is as follows, however one of the logos changes weekly to stay in line with our corporate images. But if you can get this one working, then hopefully i can apply the changes to each campaign.

As follows:-

<P><FONT face=verdana size=2><BR><A href="http://www.mosi.org.uk/" target=_new><IMG src="http://www.mosi.org.uk/logos/email_train.gif" border=0></A></FONT>&nbsp;<FONT face=verdana size=2><BR><A href="http://www.ticketmaster.co.uk/feature/mosi.html" target=_new><IMG src="http://www.mosi.org.uk/logos/davinci_footer.gif" border=0></A></FONT> </P>
<P>&nbsp;</P>
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1925
Location: Stoevring, Denmark
Posted: Mon Oct 12, 2009 12:24 pm    Post subject: IMG HEIGHT and WIDTH tags Reply with quote
Does this code work for you:
Code:
<P><FONT face=verdana size=2><BR><A href="http://www.mosi.org.uk/" target=_new><IMG src="http://www.mosi.org.uk/logos/email_train.gif" border=0 width="500" height="103"></A></FONT>&nbsp;<FONT face=verdana size=2><BR>
<A href="http://www.ticketmaster.co.uk/feature/mosi.html" target=_new><IMG src="http://www.mosi.org.uk/logos/davinci_footer.gif" border=0 width="642" height="132"></A></FONT> </P>
<P>&nbsp;</P>


Idea Notice the IMG HEIGHT and WIDTH tags as suggested by Bjarne earlier ...

Idea Take your campaign a step further, track the number of clicks and conversions that the signature ad receives?

Idea Painlessly test your email signature campaign on all major email clients
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