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Office 2010 & Windows 7

 
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tonybell
Just popping in


Joined: 18 Nov 2009
Posts: 3
Location: Cambridgeshire, England

Posted: Wed Dec 01, 2010 11:14 am    Post subject: Office 2010 & Windows 7 Reply with quote

We are running eMailsignature version 7.0.2 and currently rolling out Windows 7 & Office 2010 (from XP and Office 2003)

Our users have been reporting that their signatures have "dissapeared", in fact they are available, but you have to go to "Insert" "Signatures" to apply them - their default signatures are not being forced into their mail.

There are no errors in the user log files. Any ideas?

Tony
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Wed Dec 01, 2010 3:13 pm    Post subject: How to upgrade from eMailSignature 7.x to latest version Reply with quote

Hi Tony,

Please upgrade to latest version 7.3 and let me know if this works for you.

This only takes a few minutes from 7.0.2 to version 7.3.

If you still have issues, please post log file - and I'll have a closer look.

Thanks.
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CBCCAdmin
Just popping in


Joined: 08 Apr 2011
Posts: 4
Location: Charlotte, NC, USA

Posted: Fri Oct 14, 2011 3:27 pm    Post subject: Outlook 2010 Reply with quote

I have recently installed Outlook 2010 and I too am not getting my signatures automatically inserted into my email messages. I can insert them manually. How can I get them to insert automatically as in Outlook 2003. I am running version 7.5 of sign.exe. Confused
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Fri Oct 14, 2011 4:32 pm    Post subject: Reply with quote

eMailSignature version 7.5 is the latest version and this version is ready for Outlook 2010.

Maybe you are running in Silent mode (Setup)?

Please forward log file for troubleshooting.
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