Managing email signatures?
Click download Free Trial
Manage Email Signatures Centrally - For All Users
extend your brand and promote your products, services, special events and news
 
Your eMailSignaturer resource    Receive answers in my inbox    Add URL in your RSS reader    Join us on Facebook     RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
LiveZilla Live Help

Outlook signature cannot be sync with AD

 
Post new topic   Reply to topic    email signatureManage Email Signatures Centrally - For All Users Forum Index -> English Support
View previous topic :: View next topic  
Author Message
yANG Shaopeng
Just popping in


Joined: 19 Jun 2009
Posts: 2
Location: beijing, China

Posted: Fri Jun 19, 2009 5:56 am    Post subject: Outlook signature cannot be sync with AD Reply with quote

I had installed the emailsignature successfully, and my Outlook could pick up the name and email address from AD as my signature, but all my other information is not included, even though I had fill all my information on the AD.
Also, when I doing the preview on Cokepit, all my information is fine on it. But only when I tried on Outlook, there is nothing more than two items for my signature. (Name and email address only)
What is the problem? I really need helps. Thank you!
_________________
YANG sHAOPENG
Back to top
View user's profile Send private message Visit poster's website
Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Fri Jun 19, 2009 6:25 am    Post subject: Reply with quote

Please check Diagnostics for errors. There is a shortcut to Diagnostics in your Cockpit (or in Help menu if you use earlier version).

Idea In Diagnostics, right click user and select log file.

If you want me to assist, then please post your log file content here.

Thanks.
_________________
</Jesper> | Test Email Signature | Showcase |
Back to top
View user's profile Send private message Visit poster's website
yANG Shaopeng
Just popping in


Joined: 19 Jun 2009
Posts: 2
Location: beijing, China

Posted: Fri Jun 19, 2009 8:56 am    Post subject: The LOG File Reply with quote

---------------- eMailSignature LOG file -------------------
- Started at 6/17/2009 3:00:08 PM
- sign.exe version 5.5.0 has been run for this user.
------------------------------------------------------------

Connection string to settings database:
Provider=Microsoft.Jet.OLEDB.4.0;Data Source=P:\IT\UCCASignature\settings.mdb
6/17/2009 3:00:08 PM Begin finding user DN
User path: LDAP://DC=ucca,DC=com
6/17/2009 3:00:08 PM End Finddistinguishedname
User: peteryang (CN=PeterYang,CN=Users,DC=ucca,DC=com)
6/17/2009 3:00:08 PM License Key valid for version. 5
Distinguished name set to CN=PeterYang,CN=Users,DC=ucca,DC=com
Signatures from group 'Management - IT' chosen due to group membership but it is not a priority group.

------------------- Signatures to deploy: -------------------
Default signature: Business Card Demo
Reply/forward signature: Business Card Demo
Signatures to deploy: Business Card Demo
Origin ID (Internal): 2

-------------------------------------------------------------
Office version 2003 detected.
1 signature to deploy.

-> Signature Business Card Demo in htm format (6/17/2009 3:00:08 PM)
Number of parameters in signature: 9
Data will be read from Active Directory
Root context for peteryang: LDAP://DC=ucca,DC=com
Signature source:
<BR>
<TABLE style="WIDTH: 748px; HEIGHT: 156px" cellSpacing=0 cellPadding=0 width=600 border=0>
<TBODY>
<TR>
<TD>
<TABLE style="WIDTH: 1000px; HEIGHT: 199px" height=80 cellSpacing=0 cellPadding=0 width=600 align=right border=0>
<TBODY>
<TR>
<TD>
<TABLE style="BORDER-RIGHT: #b8c792 1px solid; BORDER-TOP: #b8c792 1px solid; BORDER-LEFT: #b8c792 1px solid; WIDTH: 400px; BORDER-BOTTOM: #b8c792 1px solid; HEIGHT: 100px" height="100%" cellSpacing=0 width=600>
<TBODY>
<TR bgColor=#646464>
<TD width="100%" height=1>
<TABLE cellSpacing=0 cellPadding=1 width="100%" border=0>
<TBODY>
<TR>
<TD style="PADDING-LEFT: 0px"></TD>
<TD style="PADDING-RIGHT: 0px; FONT-SIZE: 7pt; COLOR: #ffffff; Font-name: Verdana" align=left><FONT face=verdana size=2></FONT></TD></TR></TBODY></TABLE></TD>
<TD class=tiny></TD></TR>
<TR>
<TD colSpan=2>
<TABLE height="100%" cellSpacing=2 width="100%" align=right border=0>
<TBODY>
<TR style="PADDING-BOTTOM: 4px" height=1>
<TD style="PADDING-LEFT: 4px" vAlign=top><B><FONT size=3><FONT face=Verdana color=#000000 size=2>((Display_name))</FONT></B><BR></FONT><I><FONT face=Verdana color=#000000 size=1>((Title))</FONT></I></TD>
<TD style="PADDING-RIGHT: 4px" vAlign=top align=right>
<DIV><FONT face=tahoma color=#b8c792 size=2>((Company))<BR>((Address))<BR>((ZIP/Postal_Code))<BR>((City))<BR><BR>Telephone: ((Telephone_number))<BR>Mobile: ((Mobile_number))<BR>Email: ((E-mail))</DIV></FONT></TD></TR>
<TR height=1>
<TD style="PADDING-LEFT: 4px; PADDING-BOTTOM: 4px" vAlign=bottom></TD>
<TD style="PADDING-RIGHT: 4px; PADDING-BOTTOM: 4px" vAlign=bottom align=right></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE>

-> Signature result for Business Card Demo(htm):
<BR>
<TABLE style="WIDTH: 748px; HEIGHT: 156px" cellSpacing=0 cellPadding=0 width=600 border=0>
<TBODY>
<TR>
<TD>
<TABLE style="WIDTH: 1000px; HEIGHT: 199px" height=80 cellSpacing=0 cellPadding=0 width=600 align=right border=0>
<TBODY>
<TR>
<TD>
<TABLE style="BORDER-RIGHT: #b8c792 1px solid; BORDER-TOP: #b8c792 1px solid; BORDER-LEFT: #b8c792 1px solid; WIDTH: 400px; BORDER-BOTTOM: #b8c792 1px solid; HEIGHT: 100px" height="100%" cellSpacing=0 width=600>
<TBODY>
<TR bgColor=#646464>
<TD width="100%" height=1>
<TABLE cellSpacing=0 cellPadding=1 width="100%" border=0>
<TBODY>
<TR>
<TD style="PADDING-LEFT: 0px"></TD>
<TD style="PADDING-RIGHT: 0px; FONT-SIZE: 7pt; COLOR: #ffffff; Font-name: Verdana" align=left><FONT face=verdana size=2></FONT></TD></TR></TBODY></TABLE></TD>
<TD class=tiny></TD></TR>
<TR>
<TD colSpan=2>
<TABLE height="100%" cellSpacing=2 width="100%" align=right border=0>
<TBODY>
<TR style="PADDING-BOTTOM: 4px" height=1>
<TD style="PADDING-LEFT: 4px" vAlign=top><B><FONT size=3><FONT face=Verdana color=#000000 size=2>PeterYang</FONT></B><BR></FONT><I><FONT face=Verdana color=#000000 size=1></FONT></I></TD>
<TD style="PADDING-RIGHT: 4px" vAlign=top align=right>
<DIV><FONT face=tahoma color=#b8c792 size=2><BR><BR><BR><BR><BR>Telephone: <BR>Mobile: <BR>Email: Peter.Yang@ucca.org.cn</DIV></FONT></TD></TR>
<TR height=1>
<TD style="PADDING-LEFT: 4px; PADDING-BOTTOM: 4px" vAlign=bottom></TD>
<TD style="PADDING-RIGHT: 4px; PADDING-BOTTOM: 4px" vAlign=bottom align=right></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE><!--eMS5.5.0.D17M.6Y.2009-->

-> Signature Business Card Demo in rtf format (6/17/2009 3:00:09 PM)
Number of parameters in signature: 6
Data will be read from Active Directory
Root context for peteryang: LDAP://DC=ucca,DC=com
Signature source:
{\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\fswiss\fprq2\fcharset0 Verdana;}}
{\*\generator Msftedit 5.41.21.2500;}\viewkind4\uc1\par \f0\fs24\par
\fs20 ((Company))\par
\par
\b ((First_name))\b0\par
\i\fs16 ((Title))\i0\fs20\par
\par
\fs18 Telephone: ((Telephone_number))\par
Mobile: ((Mobile_number))\par
\par
\par Email: ((E-mail))\fs24
}

-> Signature result for Business Card Demo(rtf):
{\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\fswiss\fprq2\fcharset0 Verdana;}}
{\*\generator Msftedit 5.41.21.2500;}\viewkind4\uc1\par \f0\fs24\par
\fs20 \par
\par
\b Yang\b0\par
\i\fs16 \i0\fs20\par
\par
\fs18 Telephone: \par
Mobile: \par
\par
\par Email: Peter.Yang@ucca.org.cn\fs24
}

-> Signature Business Card Demo in txt format (6/17/2009 3:00:15 PM)
Number of parameters in signature: 9
Data will be read from Active Directory
Root context for peteryang: LDAP://DC=ucca,DC=com
Signature source:



((Display_name))
((Title))((Company))
((Address))
((ZIP/Postal_Code))
((City))

Telephone: ((Telephone_number))
Mobile: ((Mobile_number))
Email: ((E-mail))

-> Signature result for Business Card Demo(txt):



PeterYang





Telephone:
Mobile:
Email: Peter.Yang@ucca.org.cn
------------------------------------------------------------
Silent deployment caused the default editor not to be changed
Outlook settings are not changed.
No images found in the database to embed in Outlook.
-------------- eMailSignature END LOG file -----------------
- Finalised at 6/17/2009 3:00:16 PM
------------------------------------------------------------
Status: OK
vCard Manager is not licensed.
-------------- eMailSignature END LOG file -----------------
- Finalised at 6/17/2009 3:00:16 PM
------------------------------------------------------------
Status: OK
_________________
YANG sHAOPENG
Back to top
View user's profile Send private message Visit poster's website
Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Fri Jun 19, 2009 10:21 am    Post subject: Silent Deployment Reply with quote

You are using Silent deployment in General Outlook Settings. Untick if you want settings set on Outlook clients.
Silent Deployment is great to TEST deployment before going live. But when you want to see things happen in Outlook, you must untick ... Wink

Log file wrote:
Silent deployment caused the default editor not to be changed


Another thing. I noticed that you have your Settings DB on the IT share.
Make sure that all users have Read/Write permission to this share. Or move the settings DB to another net share.

Log file wrote:
P:\IT\UCCASignature\settings.mdb

Idea Using UNC path is more reliable than mapped drive.

Question OK now?
_________________
</Jesper> | Test Email Signature | Showcase |
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    Manage Email Signatures Centrally - For All Users Forum Index -> English Support All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



Add URL in your RSS reader | About Us | Terms and conditions | © 2012 eMailSignature North America, Inc. and eMailSignature Aps.