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OWA duplicate signatures

 
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skw-inc
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Joined: 16 Dec 2008
Posts: 13
Location: Lenexa, KS

Posted: Wed Dec 17, 2008 4:56 pm    Post subject: OWA duplicate signatures Reply with quote

We deployed eMailSignature about three weeks ago to 300 users. Several users are complaining that they are getting duplicate signatures if they use OWA.
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1771
Location: Stoevring, Denmark

Posted: Wed Dec 17, 2008 5:57 pm    Post subject: OWA Signature appearing twice Reply with quote

Please get the answer in this post.

Or go to Help -> Diagnostics and right click user and post Log file for OWA to provide more information.
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skw-inc
Quite a regular


Joined: 16 Dec 2008
Posts: 13
Location: Lenexa, KS

Posted: Thu Dec 18, 2008 5:36 pm    Post subject: duplicate Reply with quote

If I add the registry key to remove the images, our company logo is not displayed in the signature. If I change the key to 0, we get duplicate signatures.
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Jesper Frier
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Certified Professional


Joined: 09 Sep 2006
Posts: 1771
Location: Stoevring, Denmark

Posted: Thu Dec 18, 2008 6:13 pm    Post subject: Reply with quote

Question Did you install latest service packs on Server 2003 and Exchange as advised in the post?

Test OK manually on your Exchange Server, before you try deploying using SignOWA.exe ... Wink
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skw-inc
Quite a regular


Joined: 16 Dec 2008
Posts: 13
Location: Lenexa, KS

Posted: Thu Dec 18, 2008 6:17 pm    Post subject: update Reply with quote

Yes, we have the latest service packs on Server 2003 and Exchange as advised in the post?

How do we test manually on our Exchange Server, before we try deploying using SignOWA.exe?
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1771
Location: Stoevring, Denmark

Posted: Fri Dec 19, 2008 9:03 am    Post subject: How to get an image into the signature file in OWA Reply with quote

Exclamation There is no native way to add a picture into the signature in OWA:
And hence, below WORKAROUND is not a supported configuration here.

Download and install the S/MIME for OWA. To do so:
  1. Open OWA, click options, in the E-mail security field, click Download button to download and install the S/MIME.
  2. After the installation finishes, you will see the button change to
    Re-install.
  3. In OWA, Options, click Edit signature button.
  4. Open the URL with the image that you want to use. Right click on the picture, select copy.
  5. Back to the window for editing signature, right click in the edit
    field, select Paste.
  6. Then you can add addition words and click "Save and close" to keep the
    modification.
  7. Back to Options window, make sure the option "Automatically include my signature on outgoing messages"

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