Manage Email Signatures centrally from your Desktop - For All Users

TripleD · Posted: Fri Nov 16, 2007 2:12 pm Post subject: OWA Signature appearing twice

Hi,

I've got the new OWA module working, but it's displaying 2 signatures exactly the same, one after the other!

Have I made a wrong setting?
_________________
?? can I not link this to my Office Addon product ?? Smile

Bjarne Mess · Posted: Mon Nov 19, 2007 11:49 pm Post subject:

This is apparently due to a known bug in Exchange OWA.

In order to accomodate this we have built in a possibility to remove images, which is causing these problems. Please create a key "OWAremoveimgtags" and set it to "1". When this is set, all <img> tags will be removed from the signatures, hence not producing double signatures.

Please get the latest signOWA to use this feature.

Thanks,
Bjarne

TripleD · Posted: Wed Nov 21, 2007 11:31 am Post subject:

Works a treat. Thanks Bjarne Great

_________________
?? can I not link this to my Office Addon product ?? Smile

Bjarne Mess · Posted: Wed Nov 21, 2007 11:35 am Post subject:

Great stuff! Cool

Phil Smith · Just can't stay away Joined: 29 Jan 2008 Posts: 32

Hi I tried this fix, but we have gone from two logos to no logos. The text is correct and all there, but the image has gone.

I set the registry key to 1 as suggested and added the registry key into the - HKEY_LOCAL_MACHINE\SOFTWARE\Office add-on\eMailSignature. Is this correct?

I haven't yet been able to test it on the users laptop, but have run the test using OWA on the server. Possibly the re-action from their workstations will be different.

Phil Smith · Just can't stay away Joined: 29 Jan 2008 Posts: 32

Further to my last message, I have now been able to check an email from a laptop and it is doing the same thing as on the OWA running on the server, No images are dispalyed.

What can be done?

Phil

Jesper Frier · Posted: Mon Apr 14, 2008 5:25 am Post subject:

Please post log here where laptop user have no images.

Generally speaking, you should have no problems with images in Outlook.
When you have double images in OWA, this is caused by a bug in OWA and we cannot fix that (but we showed you how to remove images).
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</Jesper> | Manage Email Signatures from your Desktop | Test Email Signature in All In-boxes | Email Signature Showcase

Phil Smith · Just can't stay away Joined: 29 Jan 2008 Posts: 32

HTTP/1.1 200 OK

This is all that appears in the log file within status monitor. Is the the log file to which you are referrring?

Jesper Frier · Posted: Mon Apr 14, 2008 10:15 am Post subject:

Yes and no ... you had two questions .. Cool

Phil Smith · Just can't stay away Joined: 29 Jan 2008 Posts: 32

Hi Jesper,

Both Logs are exactly the same. In case you need the sign.exe log, I have attached that.

The OWA now doesn't display the logo on the server using OWA or on the laptop workstations using OWA. Please let me know what other information you need.

Regards
Phil

sign.exe log file: -
Started at 11/04/2008 12:59:41
- sign.exe version 5.0.0 has been run for this user.
------------------------------------------------------------

Connection string to settings database:
Provider=Microsoft.Jet.OLEDB.4.0;Data Source=\\phaserve\netSignature\settings.mdb
11/04/2008 12:59:41 Begin finding user DN
User path: LDAP://DC=******,DC=local
11/04/2008 12:59:41 End Finddistinguishedname
User: ianhold (CN=******,CN=Users,DC=******,DC=local)
11/04/2008 12:59:41 License Key valid for version. 5
Distinguished name set to CN=******,CN=Users,DC=******
,DC=local
Signatures from group 'SIgntest' because it is a priory group.
Signatures from group 'SIgntest' chosen due to group membership and this is a priority group.

------------------- Signatures to deploy: -------------------
Default signature: ePhase
Reply/forward signature: ePhase
Signatures to deploy: ePhase
Origin ID (Internal): 4
(CN=SIgntest,OU=Distribution Groups,OU=MyBusiness,DC=phase-office,DC=local)
-------------------------------------------------------------
Office version 2003 detected.
1 signature to deploy.

-> Signature ePhase in htm format (11/04/2008 12:59:41)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for i******: LDAP://DC=******,DC=local
Signature source:
<DIV></DIV>((First_name)) ((Last_name)) ((Title)) ((E-mail)) ((Mobile_number)) <IMG src="http://www.******.co.uk/emailers/images/logo01.png"> 
This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of ******Ltd. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error P  Please consider the environment before printing this email

Signature result:
<DIV></DIV>****** London Regional Account Manager ian******@******.co.uk <IMG src="http://www.******.co.uk/emailers/images/logo01.png"> 
This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of ****** Ltd. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error P  Please consider the environment before printing this email

-> Signature ePhase in txt format (11/04/2008 12:59:41)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for ******: LDAP://DC=******,DC=local
Signature source:
((First_name)) ((Last_name))
((Title))
((E-mail))
((Mobile_number))

This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of ******Ltd. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error

Please consider the environment before printing this email

Signature result:
Ian ****
London Regional Account Manager
ian****@******.co.uk

This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of ****** Ltd. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error

Please consider the environment before printing this email

-> Signature ePhase in rtf format (11/04/2008 12:59:42)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for ******: LDAP://DC=******,DC=local
Signature source:
{\rtf1\ansi\ansicpg1252\deff0\deflang2057{\fonttbl{\f0\fnil\fcharset0 Tahoma;}}
{\*\generator Msftedit 5.41.21.2500;}\viewkind4\uc1\par \f0\fs17 ((First_name)) ((Last_name))\par
((Title))\par
((E-mail))\par
\par ((Mobile_number))

Jesper Frier · Posted: Tue Apr 15, 2008 5:44 am Post subject: OWAremoveimgtags

Hi Phil,

Sorry for misunderstanding your post ... Embarassed

OWA will not show images on any clients when OWAremoveimgtags="1".

So your observation is expected.

You can try and troubleshoot why your images are shown twice in OWA. When you fix it without using eMailSignature deployment software, then try again using eMailSignature - this time with OWAremoveimgtags="0".
_________________
</Jesper> | Manage Email Signatures from your Desktop | Test Email Signature in All In-boxes | Email Signature Showcase

Phil Smith · Just can't stay away Joined: 29 Jan 2008 Posts: 32

Thanks Jesper. I'll ask Bill if he's sorted out his Exchange OWA yet....

Regards :roll:

Phil

timrab · Just popping in Joined: 21 Apr 2008 Posts: 3

Hi There,

I'm having the same problem as described above.
When using the latest signowa.exe, our signature is shown 2 times.
If the registry key "OWAremoveimgtags"="1" is used, the signature is shown only one time, but without images.

How can we fix this?
We need to have a single signature with our logo.

Here is our default signature (HTML), maybe it helps you:

Phil Smith · Just can't stay away Joined: 29 Jan 2008 Posts: 32

We put the flag to zero in the server registry and made sure we had upgraded to the latest service packs on Server 2003 and Exchange. We are now getting signatures with a single logo most of the time. One user has reported that it is erratic - sometimes getting the correct signature and sometimes getting a second one too!

timrab · Just popping in Joined: 21 Apr 2008 Posts: 3

Hi Phil,

Does this mean that you fixed the problem by installing the latest service packs on your Exchange server?

Regards,

Tim