Manage Email Signatures Centrally - For All Users

chrisfraser · Quite a regular Joined: 08 Oct 2007 Posts: 11

I'm testing eMailSignature before a large deployment.

I currently cannot deploy to OWA, I'm using exchange 2007.

My deployment to outlook (2007) works fine. I run "C:\Program Files\Office add-on\eMailSignature\signOWA.exe" "Provider=Microsoft.Jet.OLEDB.4.0;Data Source=C:\Program Files\Office add-on\eMailSignature\settings.mdb" which returns nothing.

I'm only testing at the moment, hence local files. I've selected my OWA url and selected https.

Regards

Chris

Jesper Frier · Posted: Mon Oct 08, 2007 1:12 pm Post subject: Debug OWA

Please go to Tools section of this forum and debug OWA.

Then post the result for further analysis.

chrisfraser · Quite a regular Joined: 08 Oct 2007 Posts: 11

I tried the debug version, then tried /owa and /exchange (seemed sensible)

Bjarne Mess · Posted: Tue Oct 09, 2007 8:45 am Post subject:

Hi,

Have you run sign.exe first? sign.exe generates the actual signature, and signOWA puts it into OWA.

Which authentication method are you using?

Thanks

chrisfraser · Quite a regular Joined: 08 Oct 2007 Posts: 11

Yes, I sucessfully ran sign.exe for outlook, which worked fine.

We're using integrated auth.

Bjarne Mess · Posted: Tue Oct 09, 2007 8:52 am Post subject:

OK, that sounds just as it should be straight out of the box.

I'll see if I gat get Jakob to help out here..

Jakob Christensen · Posted: Wed Oct 10, 2007 9:53 am Post subject:

The response from the server looks fine and status code are ok.

What happens to your OWA signature when running signowa.exe? Is it being cleared or is it left unchanged?

I will post a new version of signowa.exe which can provide us with a bit more debug information.

Thanks.

Jakob.

chrisfraser · Quite a regular Joined: 08 Oct 2007 Posts: 11

It remains unchanged.

Jesper Frier · Posted: Wed Oct 10, 2007 11:06 am Post subject:

Hi Chris,

SignOWA.exe is now updated to provide more information to assist you.

Please run again and post your debugging here ...

Download and save SignOWA.exe by clicking here.
Click the Windows 'Start' button and choose 'Run'.
Type 'cmd' and press enter.
Enter 'c:'.
Enter 'cd\'.
Enter 'cd temp'. If you saved signowa.exe to a different folder than 'temp' enter the correct folder name instead.
Enter 'signowa.exe -v' and post the messages written on the screen.

chrisfraser · Quite a regular Joined: 08 Oct 2007 Posts: 11

C:\Windows\System32>"C:\Program Files\Office add-

Jakob Christensen · Posted: Wed Oct 10, 2007 12:07 pm Post subject:

It seems that the HTML part of the signature is updated correctly but the text part is not updated. This may be the problem although OWA usually ignores the text part, and I can not explain why this is happening.

Try manually clearing your signature and disable signatures in OWA. Then try running the following (and post the debug info as usual):

signowa.exe -ssl:on -url:mail.aspire-ts.co.uk/exchange/ -signature:"test"

Thanks.

chrisfraser · Quite a regular Joined: 08 Oct 2007 Posts: 11

cleared, still no new signature appears.

Jakob Christensen · Posted: Wed Oct 10, 2007 12:48 pm Post subject:

Hi Chris,

The debug info you posted tells me that the signatures now have been updated to "test" on the server (highlighted in bold below). If the signatures had not been updated this would be empty since you cleared it manually.

Did you try signing out of OWA and signing in again before checking the signature? OWA does not always refresh its signatures when you are signed in.

Kind regards, Jakob.

chrisfraser · Quite a regular Joined: 08 Oct 2007 Posts: 11

I've signed out and back in each time I've tested it.

I've never had a name for signatures in OWA, it's just a html box. To "clear" I just emptied this box?

Jakob Christensen · Posted: Wed Oct 10, 2007 8:44 pm Post subject:

Yes, that is what I meant by clearing the signature so that's fine.

But according to the debug, I would have expected the HTML box to show the text "test" after the last run since that is the text your server is responding with when being queried for the content of the signature.

What is being inserted if you create a new email in OWA with a signature?