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Problems with Sign.exe hanging

 
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metropolitanhotel
Just can't stay away


Joined: 25 Jul 2007
Posts: 22

Posted: Fri Jul 27, 2007 10:02 am    Post subject: Problems with Sign.exe hanging Reply with quote

I'm having problems on a lot of my PCs where Sign.exe will launch, but the process just hangs. It stays in Process Manager and the amount of memory it is using fluctuates between 9 and 11mb, but it doesn't seem to be using any CPU.

I looked in the registry under HKEY_CURRENT_USER\Software\Office add-on\eMailSignature\it-aa and found a string value:

Error Reg_Sz - Number: 0 at 27/07/07 09:45:51

Thanks in advance,

David
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Fri Jul 27, 2007 11:19 am    Post subject: RTF code Reply with quote

Is your Status Monitor OK?

Please try the following:

  1. Open your RTF-templates in code view
  2. Delete all (invisible characters) after your last character
  3. Monitor memory-usage


Please let me know the result?
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metropolitanhotel
Just can't stay away


Joined: 25 Jul 2007
Posts: 22

Posted: Fri Jul 27, 2007 3:08 pm    Post subject: Reply with quote

There was indeed a funny character in one of the RTF signatures. I have removed it and the sign.exe program seems to be running properly now. I am going to deploy it to another department tonight so I will let you know how it goes.

Thanks very much Smile
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