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dave.eagle Just can't stay away
Joined: 02 Apr 2008 Posts: 23 Location: dave.eagle
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| Posted: Thu Nov 13, 2008 12:24 pm Post subject: Reply line missing - Outlook 2003, word as email editor |
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Hi
When you reply to an email in outlook 2003 it draws a line between your message and the original, like this
| Code: | | _________________________________________ |
When you have word as the email editor the line is replaced with
| Code: | | <HRsize=2 width="100%" align=center tabindex=-1> |
Anyone come across this before? We are about to deploy Outlook 2003 to over 200 users and I want to sort this issue first (We currently use Outlook XP)
Interestingly, this is not a problem with Outlook 2007.
Any help appreciated, cheers. |
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Bjarne Mess Certified Professional


Joined: 01 May 2007 Posts: 735 Location: Copenhagen
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| Posted: Thu Nov 13, 2008 4:33 pm Post subject: |
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| Try to add a <br> after the <hr> tag. It almost help every time. |
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dave.eagle Just can't stay away
Joined: 02 Apr 2008 Posts: 23 Location: dave.eagle
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| Posted: Thu Nov 13, 2008 4:52 pm Post subject: |
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Hi Bjarne
There is no <hr> tag in our signature.
Instead of the line that Outlook inserts we see the code I posted. It only occurs when Word is set as the email editor.
Below is the code for our reply signature.
<DIV><FONT face=Arial color=#808080 size=2><STRONG>((First_name)) ((Last_name))<BR>((Office)){$$NULL(Address)$$VALUE(<BR>((Address)) )$$}<BR></STRONG></FONT></DIV>
<DIV><FONT face=Arial color=#808080 size=2><BR>{$$NULL(Telephone_number)$$VALUE(<STRONG>DD</STRONG> ((Telephone_number))<BR>)$$}{$$NULL(Pager)$$VALUE(<STRONG>T</STRONG> ((Pager)) )$$} {$$NULL(Fax_number)$$VALUE(<STRONG>Ext</STRONG> ((Fax_number)) )$$}{$$NULL(Mobile_number)$$VALUE(<BR><STRONG>M</STRONG> ((Mobile_number))<BR>)$$}</FONT></DIV> |
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Bjarne Mess Certified Professional


Joined: 01 May 2007 Posts: 735 Location: Copenhagen
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| Posted: Thu Nov 13, 2008 9:03 pm Post subject: |
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| Allrighty then.. pleasde try to add a <br> at the very end after the div. If that doesn't work, please delete the div tag and add a <br> anyways. |
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dave.eagle Just can't stay away
Joined: 02 Apr 2008 Posts: 23 Location: dave.eagle
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| Posted: Fri Nov 14, 2008 9:19 am Post subject: |
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| Bjarne Mess wrote: | | Allrighty then.. pleasde try to add a <br> at the very end after the div. If that doesn't work, please delete the div tag and add a <br> anyways. |
HI
Adding the <br> on it's own didn't work. Replacing the final <div> with <br> seems to have done the trick.
Thanks
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