Manage Email Signatures centrally from your Desktop - For All Users

ymatsegora · Quite a regular Joined: 21 Apr 2008 Posts: 10

Hi,
I had configured Cockpit 7.3 to use AD groups to assign different signatures. Lately I have noticed that AD groups are being ignored and default signature is assigned. The only major change was made is I have upgraded domain controllers to Windows 2008 R2. Is there a known issue with Windows 2008 R2 DCs?

ymatsegora · Quite a regular Joined: 21 Apr 2008 Posts: 10

Here is the part of the user deployment log. What I see that group membership validation is not happenning:

---------------- eMailSignature LOG file -------------------
- Started at 8/18/2010 11:23:08 AM
- sign.exe version 7.3.0 has been run for this user.
------------------------------------------------------------

Connection string to settings database:
Provider=sqloledb;Data Source="Changed";Initial Catalog=emailsignature7;User Id=user;Password=password;
8/18/2010 11:23:08 AM Begin finding user DN
User path: LDAP://DC=subdomain,DC=domain,DC=net
8/18/2010 11:23:08 AM End Finddistinguishedname
User: "Username" (CN=Matsegora\, Yuriy,OU=Users,OU="City",OU="State",OU="Country",OU=Company Users,DC=subdomain,DC=domain,DC=net)
8/18/2010 11:23:08 AM License Key valid for version 7.3. Standard Edition licensed. License issued to "Company name" for 2000 users.

"Group membership validation is missing here"

------------------- Signatures to deploy: -------------------
Default signature: NONE
Reply/forward signature: NONE
Signatures to deploy: Graphical (with cell #),Graphical (without cell #),Graphical Tax Disclaimer (with cell #),Graphical Tax Disclaimer (without cell #),Text (with cell #),Text (without cell #),Text Tax Disclaimer (with cell #),Text Tax Disclaimer (without cell #)
Deployment ID: 1
Deployment type: Default signatures for all apply.
-------------------------------------------------------------

ymatsegora · Quite a regular Joined: 21 Apr 2008 Posts: 10

Apperently I had the same issue as described in this post:

http://www.emailsignature.eu/phpBB2/sign-exe-uses-wrong-ldap-server-from-subdomain-t1192.html

Bjarne Mess · Posted: Thu Aug 19, 2010 8:08 am Post subject:

Hi Yuriy,

Please check that your group names are not changed. When there is a vital change in your AD group, you must redo it in the Cockpit.

Can you please check that?

Bjarne

ymatsegora · Quite a regular Joined: 21 Apr 2008 Posts: 10

The group names are the same. In fact those groups created and maintained programatically.

Thanks.

Bjarne Mess · Posted: Fri Aug 20, 2010 6:04 pm Post subject:

Can you please try to reimport a group which you are a member of and test this with one signature.

We also need to make sure that the whole dn is updated as well, and I am not sure this has happened correctly.

Thanks.