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rclinard Just can't stay away
Joined: 06 Mar 2008 Posts: 22
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| Posted: Tue Mar 18, 2008 3:30 pm Post subject: Signature issues |
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I am having issues getting more than 4 signatures to show up after running sign.exe. I have noticed that when i save the settings/deployment page to have all 5 of my signatures checked, if i close and reopen the cockpit, the one listed in the middle stays unchecked. it's like it isnt saving the settings. is there a limitation to only have 4 signatures? or maybe it's a licensing thing? I am still using the eval serial key for 5 users as i am still testing. any info would be great
thank you,
raymond |
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Jesper Frier Certified Professional


Joined: 09 Sep 2006 Posts: 1940 Location: Stoevring, Denmark
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| Posted: Tue Mar 18, 2008 4:29 pm Post subject: |
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You can deploy unlimited number of signatures - but you can only deploy to the number of users licensed.
As I understand your question, your Cockpit signature selections are not saved?
Are you running version 4.9.2 for both Cockpit.exe and Sign.exe?
Please ZIP your settings.mdb and send it to me for testing. |
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rclinard Just can't stay away
Joined: 06 Mar 2008 Posts: 22
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| Posted: Tue Mar 18, 2008 8:14 pm Post subject: |
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| i am running both 4.9.2 and you are correct in that not all of my signatures are being saved. 4 out of 5 are. do you have an FTP i can upload this zip to? |
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Jesper Frier Certified Professional


Joined: 09 Sep 2006 Posts: 1940 Location: Stoevring, Denmark
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| Posted: Wed Mar 19, 2008 6:22 am Post subject: |
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Just email me using this icon at the button of me post:  |
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rclinard Just can't stay away
Joined: 06 Mar 2008 Posts: 22
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| Posted: Wed Mar 19, 2008 2:10 pm Post subject: |
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I'd love to do that, but i don't see that button under your profile/in your post. What is your email address?
thanks! |
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Jesper Frier Certified Professional


Joined: 09 Sep 2006 Posts: 1940 Location: Stoevring, Denmark
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| Posted: Wed Mar 19, 2008 3:20 pm Post subject: |
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| Strange ... anyway - please forward to jf (at) officeaddon.com. |
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rclinard Just can't stay away
Joined: 06 Mar 2008 Posts: 22
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| Posted: Wed Mar 19, 2008 3:35 pm Post subject: |
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| no worries. sent! |
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Jesper Frier Certified Professional


Joined: 09 Sep 2006 Posts: 1940 Location: Stoevring, Denmark
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| Posted: Wed Mar 19, 2008 4:09 pm Post subject: |
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Rename this signature and avoid ',' in the signature name;
Lantana Insurance, Ltd.
Then your settings are saved ...  |
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rclinard Just can't stay away
Joined: 06 Mar 2008 Posts: 22
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| Posted: Wed Mar 19, 2008 4:13 pm Post subject: |
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ahhhh so it's an issue with special characters? Can you tell me what characters are/are not allowed so i can avoid this issue in the future?
thanks!
*edit - by the way, i was able to remove that and it is now working  |
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Jesper Frier Certified Professional


Joined: 09 Sep 2006 Posts: 1940 Location: Stoevring, Denmark
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| Posted: Wed Mar 19, 2008 6:05 pm Post subject: |
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| Avoid "," and "/" in your signature name ... there may be others, but use normal Windows folder names. |
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rclinard Just can't stay away
Joined: 06 Mar 2008 Posts: 22
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| Posted: Wed Mar 19, 2008 6:07 pm Post subject: |
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awesome, makes sense.
thanks a ton for your help!
Raymond |
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Bjarne Mess Certified Professional


Joined: 01 May 2007 Posts: 735 Location: Copenhagen
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| Posted: Wed Mar 19, 2008 11:36 pm Post subject: |
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| In the next version there will be an automatic check for these things. |
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