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rclinard
Just can't stay away


Joined: 06 Mar 2008
Posts: 22

Posted: Tue Mar 18, 2008 3:30 pm    Post subject: Signature issues Reply with quote

I am having issues getting more than 4 signatures to show up after running sign.exe. I have noticed that when i save the settings/deployment page to have all 5 of my signatures checked, if i close and reopen the cockpit, the one listed in the middle stays unchecked. it's like it isnt saving the settings. is there a limitation to only have 4 signatures? or maybe it's a licensing thing? I am still using the eval serial key for 5 users as i am still testing. any info would be great

thank you,

raymond
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Tue Mar 18, 2008 4:29 pm    Post subject: Reply with quote

You can deploy unlimited number of signatures - but you can only deploy to the number of users licensed.

As I understand your question, your Cockpit signature selections are not saved?

Are you running version 4.9.2 for both Cockpit.exe and Sign.exe?

Please ZIP your settings.mdb and send it to me for testing.
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rclinard
Just can't stay away


Joined: 06 Mar 2008
Posts: 22

Posted: Tue Mar 18, 2008 8:14 pm    Post subject: Reply with quote

i am running both 4.9.2 and you are correct in that not all of my signatures are being saved. 4 out of 5 are. do you have an FTP i can upload this zip to?
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Wed Mar 19, 2008 6:22 am    Post subject: Reply with quote

Just email me using this icon at the button of me post:
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rclinard
Just can't stay away


Joined: 06 Mar 2008
Posts: 22

Posted: Wed Mar 19, 2008 2:10 pm    Post subject: Reply with quote

I'd love to do that, but i don't see that button under your profile/in your post. What is your email address?

thanks!
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Wed Mar 19, 2008 3:20 pm    Post subject: Reply with quote

Strange ... anyway - please forward to jf (at) officeaddon.com.
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rclinard
Just can't stay away


Joined: 06 Mar 2008
Posts: 22

Posted: Wed Mar 19, 2008 3:35 pm    Post subject: Reply with quote

no worries. sent!
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Wed Mar 19, 2008 4:09 pm    Post subject: Reply with quote

Rename this signature and avoid ',' in the signature name;
Lantana Insurance, Ltd.

Then your settings are saved ... Smile
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rclinard
Just can't stay away


Joined: 06 Mar 2008
Posts: 22

Posted: Wed Mar 19, 2008 4:13 pm    Post subject: Reply with quote

ahhhh so it's an issue with special characters? Can you tell me what characters are/are not allowed so i can avoid this issue in the future?

thanks!

*edit - by the way, i was able to remove that and it is now working Cool
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Wed Mar 19, 2008 6:05 pm    Post subject: Reply with quote

Avoid "," and "/" in your signature name ... there may be others, but use normal Windows folder names.
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rclinard
Just can't stay away


Joined: 06 Mar 2008
Posts: 22

Posted: Wed Mar 19, 2008 6:07 pm    Post subject: Reply with quote

awesome, makes sense.

thanks a ton for your help!

Raymond
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Bjarne Mess
Certified Professional
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Joined: 01 May 2007
Posts: 735
Location: Copenhagen

Posted: Wed Mar 19, 2008 11:36 pm    Post subject: Reply with quote

In the next version there will be an automatic check for these things.
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