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Signature not deployed

 
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djbart0n
Not too shy to talk


Joined: 10 Apr 2008
Posts: 8

Posted: Mon Jun 09, 2008 9:46 am    Post subject: Signature not deployed Reply with quote

Hi, has anyone come across a problem where the status monitor in the cockpit displays that the signature has been deployed successfully but doesn't appear within outlook 2007 running windows vista?
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Mon Jun 09, 2008 10:53 am    Post subject: Reply with quote

Please post log file for that user.

Help -> Diagnostics, right click user
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djbart0n
Not too shy to talk


Joined: 10 Apr 2008
Posts: 8

Posted: Mon Jun 09, 2008 11:00 am    Post subject: Reply with quote

---------------- eMailSignature LOG file -------------------
- Started at 09/06/2008 10:04:57
- sign.exe version 5.0.0 has been run for this user.
------------------------------------------------------------

Connection string to settings database:
Provider=Microsoft.Jet.OLEDB.4.0;Data Source=\\mkmail\eMailSignature\settings.mdb
09/06/2008 10:04:58 Begin finding user DN
User path: LDAP://DC=railcare,DC=local
09/06/2008 10:05:00 End Finddistinguishedname
User: borgeatj (CN=Jamie Borgeat,OU=Tamworth,DC=railcare,DC=local)
09/06/2008 10:05:00 License Key valid for version. 5
Distinguished name set to CN=Jamie Borgeat,OU=Tamworth,DC=railcare,DC=local

------------------- Signatures to deploy: -------------------
Default signature: RailcareNew Default
Reply/forward signature: RailcareNew Default
Signatures to deploy: RailcareNew Default
Origin ID (Internal): 1

-------------------------------------------------------------
Office version 2007 detected.
1 signature to deploy.

-> Signature RailcareNew Default in htm format (09/06/2008 10:05:00)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for borgeatj: LDAP://DC=railcare,DC=local
Signature source:
<FONT face=Arial color=#000000 size=2></FONT><FONT color=#000000><FONT face=Arial size=2><STRONG>((Display_name)) </STRONG><BR><BR>((Title))<BR>Railcare Limited<BR><BR></FONT>
<TABLE cellSpacing=0 cellPadding=0 width=400 border=0 <tr>
<TBODY>
<TR>
<TD vAlign=top align=left width=75><FONT face=Arial color=#000000 size=2>Mobile:</FONT></TD>
<TD vAlign=top align=left width=200><FONT face=Arial color=#000000 size=2>((Mobile_number))</FONT></TD></TR>
<TR>
<TD vAlign=top align=left width=75><FONT face=Arial color=#000000 size=2>Tel:</FONT></TD>
<TD vAlign=top align=left width=200><FONT face=Arial color=#000000 size=2>((Telephone_number))</FONT></TD></TR></TBODY></TABLE><BR>
<TABLE cellSpacing=0 cellPadding=0 width=400 border=0 <tr>
<TBODY>
<TR>
<TD vAlign=top align=left width=75><FONT face=Arial color=#000000 size=2>Email:</FONT></TD>
<TD vAlign=top align=left width=200><FONT face=Arial color=#000000 size=2>((E-mail))</FONT></TD></TR>
<TR>
<TD vAlign=top align=left width=75><FONT face=Arial color=#000000 size=2>Website:</FONT></TD>
<TD vAlign=top align=left width=200><FONT face=Arial color=#000000 size=2><A href="http://www.railcare.com/">www.railcare.com</A></FONT></TD></TR></TBODY></TABLE><BR><BR><STRONG><FONT color=#808080><FONT size=1><FONT face=Arial>relentless</A>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN style="FONT-SIZE: 7pt; COLOR: #999999; LINE-HEIGHT: 115%; FONT-FAMILY: Wingdings">u</SPAN><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;consistent&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN style="FONT-SIZE: 7pt; COLOR: #999999; LINE-HEIGHT: 115%; FONT-FAMILY: Wingdings">u</SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;customer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN style="FONT-SIZE: 7pt; COLOR: #999999; LINE-HEIGHT: 115%; FONT-FAMILY: Wingdings">u</SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;driven&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN style="FONT-SIZE: 7pt; COLOR: #999999; LINE-HEIGHT: 115%; FONT-FAMILY: Wingdings">u</SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; change</SPAN><SPAN style="COLOR: #999999"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></FONT></FONT></FONT></STRONG><FONT face=Verdana size=2> </FONT></FONT>

Signature result:
<FONT face=Arial color=#000000 size=2></FONT><FONT color=#000000><FONT face=Arial size=2><STRONG>Jamie Borgeat </STRONG><BR><BR>Sales and Commercial Manager<BR>Railcare Limited<BR><BR></FONT>
<TABLE cellSpacing=0 cellPadding=0 width=400 border=0 <tr>
<TBODY>
<TR>
<TD vAlign=top align=left width=75><FONT face=Arial color=#000000 size=2>Mobile:</FONT></TD>
<TD vAlign=top align=left width=200><FONT face=Arial color=#000000 size=2>07801 773934</FONT></TD></TR>
<TR>
<TD vAlign=top align=left width=75><FONT face=Arial color=#000000 size=2>Tel:</FONT></TD>
<TD vAlign=top align=left width=200><FONT face=Arial color=#000000 size=2>01827 305260</FONT></TD></TR></TBODY></TABLE><BR>
<TABLE cellSpacing=0 cellPadding=0 width=400 border=0 <tr>
<TBODY>
<TR>
<TD vAlign=top align=left width=75><FONT face=Arial color=#000000 size=2>Email:</FONT></TD>
<TD vAlign=top align=left width=200><FONT face=Arial color=#000000 size=2>Jamie.Borgeat@railcare.com</FONT></TD></TR>
<TR>
<TD vAlign=top align=left width=75><FONT face=Arial color=#000000 size=2>Website:</FONT></TD>
<TD vAlign=top align=left width=200><FONT face=Arial color=#000000 size=2><A href="http://www.railcare.com/">www.railcare.com</A></FONT></TD></TR></TBODY></TABLE><BR><BR><STRONG><FONT color=#808080><FONT size=1><FONT face=Arial>relentless</A>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN style="FONT-SIZE: 7pt; COLOR: #999999; LINE-HEIGHT: 115%; FONT-FAMILY: Wingdings">u</SPAN><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;consistent&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN style="FONT-SIZE: 7pt; COLOR: #999999; LINE-HEIGHT: 115%; FONT-FAMILY: Wingdings">u</SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;customer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN style="FONT-SIZE: 7pt; COLOR: #999999; LINE-HEIGHT: 115%; FONT-FAMILY: Wingdings">u</SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;driven&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN style="FONT-SIZE: 7pt; COLOR: #999999; LINE-HEIGHT: 115%; FONT-FAMILY: Wingdings">u</SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; change</SPAN><SPAN style="COLOR: #999999"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></FONT></FONT></FONT></STRONG><FONT face=Verdana size=2> </FONT></FONT><!--eMS5.0.0.D9M.6Y.2008-->
------------------------------------------------------------
Word as Editor is not accepted. Default mail editor changed (Word as Editor removed).
Email format set to HTML
Stationery deleted.
Outlook 2007: Stationary Removed.
Office version 2003: Send font set to Verdana.
Outlook 2007: Send font set to Verdana.
Default Profile: Outlook
Profile 1, Outlook 2007: New Signature set to RailcareNew Default
Profile 2, Outlook 2007: New Signature set to RailcareNew Default
Outlook settings changed successfully.
The following pictures will be copied to Outlook:
Picture path not found: C:\temp\OAO_logo.gif - 0A5
\\Mkmail\eMailSignature\Railcare2.jpg copied to Outlook
-------------- eMailSignature END LOG file -----------------
- Finalised at 09/06/2008 10:05:00
------------------------------------------------------------
Status: OK
-------------- eMailSignature END LOG file -----------------
- Finalised at 09/06/2008 10:05:03
------------------------------------------------------------
Status: OK
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Mon Jun 09, 2008 11:22 am    Post subject: Reply with quote

Log looks OK.

If this is a new Outlook install, please make sure that you manually add a 'dummy' signature - or add one 'dummy' to your image/MSI package during Outlok setup.

Outlook creates signature folders during first creation.
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