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Some users get no signatures + their log file is empty?
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1771
Location: Stoevring, Denmark

Posted: Thu Nov 19, 2009 5:38 pm    Post subject: Reply with quote

You might be right ... your guess is as good as mine.

Let's try and eliminate any MDAC related issues. MDAC Windows component is used to communicate with the database and as many applications use this component, it could get corrupted.

  1. User X has the symptom - user Y is OK.
  2. Now ask user X to use user Y's PC when logging on to you network.
  3. Is user Y now OK?

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kalpa
Quite a regular


Joined: 04 Nov 2009
Posts: 17
Location: Kungsbacka, Sweden

Posted: Thu Nov 19, 2009 5:45 pm    Post subject: Reply with quote

They are all using Thin Clients and connects to the same Terminal Server.

// Kalle
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Jesper Frier
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Joined: 09 Sep 2006
Posts: 1771
Location: Stoevring, Denmark

Posted: Fri Nov 20, 2009 6:07 am    Post subject: Reply with quote

OK, no MDAC issue then.

Please explain this in more details;

kalpa wrote:
our other OU:s has not migrated to this environment yet that's why they don't show up anywhere


Then Change Domain Root in Setup if necessary.
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Bjarne Mess
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Joined: 01 May 2007
Posts: 624
Location: Copenhagen

Posted: Fri Nov 20, 2009 6:35 am    Post subject: Reply with quote

Please check the Outlook profile name. Is it called something like 'innställningar'. You can see the profile name when running sign.exe in debug mode. Just set the value 'ShowDebug' to 1 in registry and run sign.exe
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kalpa
Quite a regular


Joined: 04 Nov 2009
Posts: 17
Location: Kungsbacka, Sweden

Posted: Fri Nov 20, 2009 9:46 am    Post subject: Reply with quote

The Profiles are named to nothing but "Outlook"...

// Kalle
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