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Tab Alignment and Spell Check Issues

 
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rthorogood
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Joined: 02 Oct 2007
Posts: 1
Location: colchester, united kingdom

Posted: Tue Oct 02, 2007 2:08 pm    Post subject: Tab Alignment and Spell Check Issues Reply with quote

Recently installed eMailSignature 4.9.0 using Microsoft Office Outlook 2003. I notice that eMailSignature has taken over some functions on the emails and giving users some headaches with missing functionality.

We no longer have auto spell check and grammar checking (F7 still checks the document but the red and green lines no longer show as you type). We can no longer right mouse click and to get Synonyms or Thesaurus.

Also the Tabs have lost alignment. At the end of a row hit return and tab across they no longer line up with the Tab on line above.

Any ideas what’s gone wrong, or is this expected?
Robert
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Bjarne Mess
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Joined: 01 May 2007
Posts: 735
Location: Copenhagen

Posted: Tue Oct 02, 2007 2:16 pm    Post subject: Reply with quote

Yes this is expected, but you can easily get it back.

This is due to the fact that Word as Editor will be removed first time you run eMailSignature, but you can easily allow users to get it back by clicking the option "Allow Word as Editor" in the Outlook Settings menu.

Then the Word functionality will be back.
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steljes
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Joined: 12 Mar 2009
Posts: 2
Location: Bagshot

Posted: Thu Apr 16, 2009 10:32 am    Post subject: Reply with quote

So if we want to get rid of the known "red x" issue we have to turn off word as an editor, but if we want to use spell check, theasaurus and have tab working correctly we need to turn it back on?
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Bjarne Mess
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Joined: 01 May 2007
Posts: 735
Location: Copenhagen

Posted: Thu Apr 16, 2009 10:41 am    Post subject: Reply with quote

In Outlook 2003 - correct. You can get eMailSignature to leave WaE unchanged when it has been run for the first time (General settings -> Email format). It is basically a one-off operation for the users.
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steljes
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Joined: 12 Mar 2009
Posts: 2
Location: Bagshot

Posted: Thu Apr 16, 2009 11:35 am    Post subject: Reply with quote

Bjarne Mess wrote:
In Outlook 2003 - correct. You can get eMailSignature to leave WaE unchanged when it has been run for the first time (General settings -> Email format). It is basically a one-off operation for the users.


So we need to allow them to use WaE, but will we not just have the issue of the red x all over again?

Is it a case of having either one or the other issues?
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Jesper Frier
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Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Thu Apr 16, 2009 12:14 pm    Post subject: Reply with quote

We do have some general recommendations in this article.

I your case, this is my specific recommendations - Try one at the time and check the outcome ...:
  1. Test your HTML against W3C standard.
  2. In Diagnostics, right click user and select 'Remove Red X' (only works in v.5.5 and newer).
  3. Remove embedded imges from reply/forward signature.
  4. Remove Word as Editor.

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