Managing email signatures?
Click download Free Trial
Manage Email Signatures Centrally - For All Users
extend your brand and promote your products, services, special events and news
 
Your eMailSignaturer resource    Receive answers in my inbox    Add URL in your RSS reader    Join us on Facebook     RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
LiveZilla Live Help

Users getting error messages at login

 
Post new topic   Reply to topic    email signatureManage Email Signatures Centrally - For All Users Forum Index -> English Support
View previous topic :: View next topic  
Author Message
Patti Bentley
Just popping in


Joined: 13 Aug 2008
Posts: 2
Location: 1001 Marshall Street, Redwood City , CA, 94063 USA

Posted: Thu Aug 14, 2008 7:04 pm    Post subject: Users getting error messages at login Reply with quote

We have recently deployed the software to the firm by putting it in the login script as suggested. Several users in each of the 5 branch offices have reported getting an error message when they login.

I was wondering if there is a problem using the Access database for 260 users spread over 5 offices and one office that uses Citrix.

The event viewer indicated that it could not find sign.exe even though the program has run for them before.

Any suggestions would be helpful. I considered changing over to SQL but if I have to recreate all the signatues and settings again I dont want to have to do that unless it is necessary!
_________________
Patti Bentley
Ropers Majeski Kohn Bentley
IT Director
1001 Marshall Street, Suite 300 ? Redwood City ? CA ? 94063
Email: pbentley@rmkb.com
Web Site: www.rmkb.com
Back to top
View user's profile Send private message Visit poster's website
Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Fri Aug 15, 2008 5:10 am    Post subject: Reply with quote

When some users get error message executing Sign.exe, it is properly because they cannot access your share holding settings.mdb.

This is what you can try:
  1. Check Read/Write permissions on the share holding settings.mdb.
  2. Change logon script to use UNC path.

We have customers using default Access DB up to 600 users, and this is not the cause of your problem. But you can always change to SQL settings DB if you like.

To have my specific recommendations:
  1. Please post log file for one user with error (Alt+M, right click on user).
  2. Please post the line (with Sign.exe and settings.mdb) you execute during users logon.

_________________
</Jesper> | Test Email Signature | Showcase |
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    Manage Email Signatures Centrally - For All Users Forum Index -> English Support All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



Add URL in your RSS reader | About Us | Terms and conditions | © 2012 eMailSignature North America, Inc. and eMailSignature Aps.