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Users not getting signature, and not show in Staus monitor

 
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seanb
Just can't stay away


Joined: 17 Jul 2007
Posts: 43

Posted: Tue Oct 09, 2007 3:31 pm    Post subject: Users not getting signature, and not show in Staus monitor Reply with quote

Here is the debug for a user not recieving signature and not appearing in the sstaus monitor. There are two such incidences and the only thing that I can see that they have in common is the ' in there names.

---------------- eMailSignature LOG file -------------------

- Started at 09/10/2007 11:09:13 AM

- sign.exe version 4.9.0 has been run for this user.

------------------------------------------------------------



Connection string to settings database:

Provider=Microsoft.Jet.OLEDB.4.0;Data Source=\\qmsmtdtfs\emailsig$\settings.mdb

09/10/2007 11:09:13 AM Begin finding user DN

User path: LDAP://DC=quantum-native,DC=net

09/10/2007 11:09:13 AM End Finddistinguishedname

User: filomena d'amore ()

-------------- eMailSignature END LOG file -----------------

- Finalised at 09/10/2007 11:09:13 AM

------------------------------------------------------------

Status: Syntax error (missing operator) in query expression '[init]='FILOMENA D'AMORE''.

select [init] from lgdaUsers where [init]='FILOMENA D'AMORE'

Error writing to Status Monitor: -2147217900 | Syntax error (missing operator) in query expression '[init]='FILOMENA D'AMORE''.. Internal code:
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Bjarne Mess
Certified Professional
Certified Professional


Joined: 01 May 2007
Posts: 735
Location: Copenhagen

Posted: Tue Oct 09, 2007 4:51 pm    Post subject: Reply with quote

True. This is an issue. I'll get back with more info later about what to do.
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Bjarne Mess
Certified Professional
Certified Professional


Joined: 01 May 2007
Posts: 735
Location: Copenhagen

Posted: Tue Oct 09, 2007 4:56 pm    Post subject: Reply with quote

Sean,

Is it working OK for all other users?
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seanb
Just can't stay away


Joined: 17 Jul 2007
Posts: 43

Posted: Thu Oct 11, 2007 4:47 pm    Post subject: Reply with quote

It is working for everyone else except 12 which are known MDAC issues we have not upgraded yet.

I am having sometrouble with some logos being sent as attachments, but thatis for another topic.
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seanb
Just can't stay away


Joined: 17 Jul 2007
Posts: 43

Posted: Fri Oct 26, 2007 3:15 pm    Post subject: Reply with quote

Bjarne,

Do you have any updates on this?
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