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v.5.5: Preview -> Error code Q1.3

 
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Jesper Frier
Certified Professional
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Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark
Posted: Thu Feb 26, 2009 10:28 am    Post subject: v.5.5: Preview -> Error code Q1.3 Reply with quote
An error occured while trying to preview the signatures. Error code Q1.3.

  1. Tools menu -> Data Source Manager.
    Deleted Active Directory data source to simulate lost connection.
  2. Created New Data Source and saved.
  3. Selected data soruce for the signature.
  4. Click on preview now shows a box:
    An error occured while trying to preview the signatures. Error code Q1.3.

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Jesper Frier
Certified Professional
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Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark
Posted: Thu Feb 26, 2009 11:03 am    Post subject: Reply with quote
This is caused by missing data source for RTF and TEXT formats.
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Bjarne Mess
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Joined: 01 May 2007
Posts: 735
Location: Copenhagen
Posted: Thu Feb 26, 2009 1:31 pm    Post subject: Reply with quote
It is easy to accidently delete a data source. In the next version we will build in a check that it is not possible to delete the data source needed for the signatures.

When there is no data source, the signatures don't know from where to pull data...
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