Managing email signatures?
Click download Free Trial
Manage Email Signatures Centrally - For All Users
extend your brand and promote your products, services, special events and news
 
Your eMailSignaturer resource    Receive answers in my inbox    Add URL in your RSS reader    Join us on Facebook     RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
LiveZilla Live Help

v5.5 destination signature modified get overwritten

 
Post new topic   Reply to topic    email signatureManage Email Signatures Centrally - For All Users Forum Index -> English Support
View previous topic :: View next topic  
Author Message
rclinard
Just can't stay away


Joined: 06 Mar 2008
Posts: 22

Posted: Thu May 07, 2009 8:46 pm    Post subject: v5.5 destination signature modified get overwritten Reply with quote

We are in the process of re-implentation from a new server with the new version (we had 4.9.2 installed previously) and are finding some issues that we did not notice before - we are changing the way we use the software...

What we want to do: Allow signatures pushed with eMailSig to be permanently editted by the end user (ie - remove/add cell phone entries as desired)

What is happening: Once changes are made and sign.exe is run, existing signatures (originally pushed by eMailSig) are overwritten with the original signature from eMailSig, thus causing the changes to be removed.

I have an idea of a way around this but would like your input prior to going down this road (login scripts) in case there is an easier, more obvious solution.

thank you and i look forward to hearing from you!

Raymond
Back to top
View user's profile Send private message
Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Fri May 08, 2009 5:38 am    Post subject: Reply with quote

Question Do you want user changes NOT to be overwritten?

Then select NONE for default and reply/forward signatures for all/groups/users in Cockpit Actions menu.

Alternative, use 'Silent deployment' and all user settings remain unchanged.

Question Any special reason why you prefer to let users manually edit signatures?

Idea Instead update your data source and use conditional text.

Idea How do I keep the user information up-to-date in AD?
_________________
</Jesper> | Test Email Signature | Showcase |
Back to top
View user's profile Send private message Visit poster's website
rclinard
Just can't stay away


Joined: 06 Mar 2008
Posts: 22

Posted: Fri May 08, 2009 2:07 pm    Post subject: Reply with quote

Thanks for your response Jesper.

I actually have setup all of those options already to no avail. The problem isn't with them changing the signature to a different one. The problem is when they modify (as described below), the changes are lost the next time sign.exe runs.

The users need to be able to edit the signature block to input any extra information they may deem necessary. For instance, some users may desire their cell phone to be entered while others do not. I know that I can control this by editing AD, but this is not acceptable as our users use AD via Exchange OAB to get contact information.

Question How do I allow users to change their eMailSignature signature content after the signatures have been deployed without overwriting those changes the next time sign.exe is run?

I know I can enable write protection, but that defeats the purpose as then the users wouldn't be able to change anything to begin with. If there isn't a way, that's fine - I just need to know that.

Thank you!

Raymond
Back to top
View user's profile Send private message
Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Sat May 09, 2009 5:35 am    Post subject: Reply with quote

rclinard wrote:
How do I allow users to change their eMailSignature signature content after the signatures have been deployed without overwriting those changes the next time sign.exe is run?

By design (since version 1 back in 2004), Sign.exe will pull email signatures from the settings DB and overwrite the email signatures on the clients when executed.

RESOLUTIONS
  • Add mobile number to any empty field in your Active Directory. Besides the standard fields (where you might use all for your Office Address Book), I am sure that one of the Custom Attributes fields are empty. Pick one empty field and make it conditional. Then enter mobile number for all those users that want it shown - and leave it empty for all those users that don't.

    Alternatives:

  • If your users edit their default or reply/forward, you can select 'Silent' deployment after first run, and the user changes are not overwritten.
  • Only execute Sign.exe once.

Question Will any one work for you?
_________________
</Jesper> | Test Email Signature | Showcase |
Back to top
View user's profile Send private message Visit poster's website
rclinard
Just can't stay away


Joined: 06 Mar 2008
Posts: 22

Posted: Mon May 11, 2009 2:29 pm    Post subject: Reply with quote

As previously stated, none of these options will work. I actually received a response from one of your colleagues via email and found that it is a limitation of your software and that the resolution i had already come to is the only viable solution for my company (IF/THEN statements with a login script and dummy file)

thanks for your assistance Jesper.

Raymond
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Manage Email Signatures Centrally - For All Users Forum Index -> English Support All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



Add URL in your RSS reader | About Us | Terms and conditions | © 2012 eMailSignature North America, Inc. and eMailSignature Aps.