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Version 7.5 - Outlook 2003 - Delete All is not working

 
This forum is locked: you cannot post, reply to, or edit topics.   This topic is locked: you cannot edit posts or make replies.    email signatureManage Email Signatures Centrally - For All Users Forum Index -> Bug and feature request fixed
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Mon Mar 07, 2011 4:15 pm    Post subject: Version 7.5 - Outlook 2003 - Delete All is not working Reply with quote

Version 7.5 - Outlook 2003 - Delete All is not working

Signatures are deployed, status monitor is updated, but signatures are not deleted.

Access DB
Outlook 2003
Word as Editor is not accepted.

Office version 2003 detected.
1 signature to deploy.
Outlook Signature folder Signatures.

All existing signatures not being generated by eMailSignature have not been changed. (Better to charge this text)

Log file forwarded to support@.
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Tue Mar 08, 2011 9:56 am    Post subject: Version 7.5 - Outlook 2003 - Delete All is not working Reply with quote

Further analysis have shown that this error is related to a specific Access database only.

Conclusion
This is not a general symptom.
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Thu Mar 10, 2011 3:17 pm    Post subject: Confirmed - no bug Reply with quote

Chris Yue wrote:
You are indeed correct!

The MDB file is now corrupt and we had to restore from a VSS copy of the file (pre 7.5) in conjunction with an earlier version of Cockpit to match the pre 7.5 upgrade.

Right now the SQL DB is in place and the templates manually copied over (via code view).

If we experience any problems further we will let you know.

Thanks for your help.

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