Manage Email Signatures centrally from your Desktop - For All Users

Dave Culley

Hi,m
I have a prospect who is testing v5 right now. He has some campigns and disclaimers that he has pushed out toHTML sucessfully, but they are not puching out to RTF or Plain Text

Any ideas?

Thanks

See log file below

---------------- eMailSignature LOG file -------------------
- Started at 09/12/2008 16:37:57
- sign.exe version 5.0.0 has been run for this user.
------------------------------------------------------------

Connection string to settings database:
Provider=Microsoft.Jet.OLEDB.4.0;Data Source=Z:\eMailSignature\settings.mdb
09/12/2008 16:37:57 Begin finding user DN
User path: LDAP://DC=morton-fraser,DC=com
09/12/2008 16:37:58 End Finddistinguishedname
User: RWD (CN=Robin Dempsey,OU=P,OU=MF,DC=morton-fraser,DC=com)
09/12/2008 16:37:59 License Key valid for version. 5
Distinguished name set to CN=Robin Dempsey,OU=P,OU=MF,DC=morton-fraser,DC=com

------------------- Signatures to deploy: -------------------
Default signature: MF - Standard - Basic
Reply/forward signature: MF - Standard - Basic
Signatures to deploy: MF - Standard - Basic
Origin ID (Internal): 3

-------------------------------------------------------------
Office version 2003 detected.
1 signature to deploy.

-> Signature MF - Standard - Basic in htm format (09/12/2008 16:37:59)
Number of parameters in signature: 7
Data will be read from Active Directory
Root context for RWD: LDAP://DC=morton-fraser,DC=com
Campaign 'MF - Awards - Firm-wide' added.
Disclaimer 'MF - Disclaimer' added.
Signature source:
<DIV>((Display_name)) ((XtensionAttrib11)) ((Title)), ((Department)) Division Tel: ((Telephone_number)) Fax: ((Fax_number)) For Morton Fraser LLP</DIV>

Signature result:
<DIV>Robin Dempsey IT Projects Manager, Executive Services Division Tel: +44 (0) 131 247 1340 Fax: +44 (0) 131 247 1007 For Morton Fraser LLP</DIV>
Corporate Firm of the Year - Law Awards of Scotland. Corporate Lawyer of the Year - Law Awards of Scotland. Employment Partner of the Year - HR Network Scotland. Top Ranked in Chambers 2009.
***** Email confidentiality notice ***** This message is private and confidential. If you have received this message in error, please notify us and remove it from your system.

-> Signature MF - Standard - Basic in rtf format (09/12/2008 16:37:59)
Number of parameters in signature: 7
Data will be read from Active Directory
Root context for RWD: LDAP://DC=morton-fraser,DC=com
Signature source:
{\rtf1\ansi\ansicpg1252\deff0\deflang2057{\fonttbl{\f0\fswiss\fprq2\fcharset0 Arial;}}
{\colortbl ;\red0\green0\blue0;}
{\*\generator Msftedit 5.41.15.1507;}\viewkind4\uc1\par \cf1\b\f0\fs20 ((Display_name)) ((XtensionAttrib11))\line\b0\i ((Title)), ((Department)) Division\line\i0 Tel: ((Telephone_number))\line Fax: ((Fax_number))\line For Morton Fraser LLP\cf0\par
\par \cf1\b
}

Signature result:
{\rtf1\ansi\ansicpg1252\deff0\deflang2057{\fonttbl{\f0\fswiss\fprq2\fcharset0 Arial;}}
{\colortbl ;\red0\green0\blue0;}
{\*\generator Msftedit 5.41.15.1507;}\viewkind4\uc1\par \cf1\b\f0\fs20 Robin Dempsey \line\b0\i IT Projects Manager, Executive Services Division\line\i0 Tel: +44 (0) 131 247 1340\line Fax: +44 (0) 131 247 1007\line For Morton Fraser LLP\cf0\par
\par \cf1\b
}

-> Signature MF - Standard - Basic in txt format (09/12/2008 16:37:59)
Number of parameters in signature: 7
Data will be read from Active Directory
Root context for RWD: LDAP://DC=morton-fraser,DC=com
Signature source:
((Display_name)) ((XtensionAttrib11))
((Title)), ((Department)) Division

Tel: ((Telephone_number))
Fax: ((Fax_number))
For Morton Fraser LLP

Signature result:
Robin Dempsey
IT Projects Manager, Executive Services Division

Tel: +44 (0) 131 247 1340
Fax: +44 (0) 131 247 1007
For Morton Fraser LLP
------------------------------------------------------------
Word as Editor is not accepted. Default mail editor changed (Word as Editor removed).
Email format set to HTML
Stationery deleted.
Office version 2003: Stationary Removed.
Office version 2003: Send font set to Arial.
Office version 2003: Reply font set to Arial.
Office version 2003: Plain Text font reset.
Default Profile: Outlook
Profile 1, Outlook 2003: New Signature set to MF - Standard - Basic
Profile 2, Outlook 2003: New Signature set to MF - Standard - Basic
Profile 3, Outlook 2003: New Signature set to MF - Standard - Basic
Outlook settings changed successfully.
The following pictures will be copied to Outlook:
C:\temp\OAO_logo.gif copied to Outlook
-------------- eMailSignature END LOG file -----------------
- Finalised at 09/12/2008 16:38:00
------------------------------------------------------------
Status: OK
-------------- eMailSignature END LOG file -----------------
- Finalised at 09/12/2008 16:38:00
------------------------------------------------------------
Status: OK

Jesper Frier · Posted: Tue Dec 09, 2008 5:42 pm Post subject: Only HTML format is supported

Only HTML format is supported.

As all clients email format is set to HTML in Cockpit -> Actions -> General Outlook Settings, it makes no sense to create campaigns/disclaimers in other formats as all outbound emails will be in HTML.

If your prospect plan to attach campaigns to RTF/TXT reply signatures, this is not supported for two reasons:

Only very few inbound emails are in RTF/TXT (<3%).
Both RTF/TXT have limited design features and none of then can carry images.

_________________
</Jesper> | Manage Email Signatures from your Desktop | Test Email Signature in All In-boxes | Email Signature Showcase

Dave Culley · Posted: Wed Dec 10, 2008 10:39 am Post subject:

Thanks Jesper, that makes sence. But surely the Disclaimer should still show up?
My client is looking at having a text based campaign and disclaimer and does not want to use images. They are in the legal industry and so a lot of business is still done in Plain Text and RTF.

This is the first time I have heard of this (As we do not use RTF or Plain text at all)

Is there any way for the Campaign and Disclaimer to work in this instance?

Thanks

Jesper Frier · Posted: Wed Dec 10, 2008 1:56 pm Post subject:

Unfortunately, you cannot use Campaign or Disclaimer Manager with RTF/TXT formats.

WORKAROUND
To get disclaimer and campaign in RTF/TXT formats, you can insert the content in the email signature design.
This is less flexible, but might work for a client with more static content.
_________________
</Jesper> | Manage Email Signatures from your Desktop | Test Email Signature in All In-boxes | Email Signature Showcase