Manage Email Signatures Centrally - For All Users

bkruschel · Posted: Wed Mar 25, 2009 5:54 am Post subject: Reset default signatures for all

Having a slight issue with some final testing before deployment in the next couple of days.

As we spent some time trialling the software, I am needing to reset the "default signatures for all" back to NONE. I have managed to get the "signatures for New Messages" to NONE and also "Signature for replies and forwards" to NONE.

However in the section where it lists all our avaliable signatures for all users...(we have around 18) there is always one signature that needs to be ticked. Trying to untick this and hitting save gives the pop up of "you haven't chosen any signatures. Please check one or more signatures in the list and then save again".

Another issue, and not too sure if related... is I have placed my username into a special group and allocted a newly created siganture to the group. So if you are in the group, you get this siganture etc. I removed my username from the software via the diagnostics section just to ensure nothing had been allocated to my username.

I also waited for a couple of hours and logged back into the system and reran the batch file that allocates the email signature. To my surprise, and this is from the logs:

------------------- Signatures to deploy: -------------------
Default signature: NONE
Reply/forward signature: NONE
Signatures to deploy: _Signature HTML
Origin ID (Internal): 1
------------------------------------------------------------------

The name of the signatures to deploy is the name of the signature that was specified in the DEFAULT SIGNATURES FOR ALL which I cannot untick .... and so it looks like

1. The application failed to apply the correct siganature based on my username being a member of the user group I have been placed into and so
2. Ran the default signature for all part which gave me the signature called "_Signature HTML" which we dont want to occur. If a user has not been specified in a user group, then we dont want them to get any signature.

please help!

Jesper Frier · Posted: Wed Mar 25, 2009 7:19 am Post subject:

Not really sure I understand exactly what your end objective is ... Smile

Clearing default signatures for all does not delete the signatures on the clients.

To do that, please open General Outlook Settings, and tick Delete all existing signatures ....

This setting will also delete user created signatures.

We do not accept removing all signatures for all, as this is the last setting Sign.exe will use if no group/individual settings are applied.

Is this what you want to do?
The group you created, is it a distribution list or security group? Is the security group nested?
Does the signature deployment report (Tools menu) show what you expect?
You want to deploy to a group only. Then please only execute Sign.exe for members of that group. Let's get back to this when I know which group you have used.

_________________
</Jesper> | Test Email Signature | Showcase |

bkruschel · Posted: Wed Mar 25, 2009 12:03 pm Post subject:

Hi Jesper

To make easier.... all I am trying to do is have the system give out the correct signature depending on which group the user is a member of.
If a user does not belong to the 18 universal groups we created, then they are not given any email signature at all.

In regards to the type of group created, these are all Universal Security Groups. When you say "is the group nested", the membership of these groups are purely user names. We have no groups within groups. These groups are sitting in a folder 3 levels down from the top of our domain.

The signature deployment report looks fine... it literally says.. if you are in the group.... then you get this signature. Line also shows
"Groups settings overrule these default settings, so if a user is member of any group selected, the settings for the group apply".

point 3 of your question... a little confusing. We have constructed a group policy that will run for all users when they logon to the network.

Jesper Frier · Posted: Wed Mar 25, 2009 1:46 pm Post subject:

What Sign.exe does when executed, is look for...

Individual User Settings ->
Group Settings ->
(If a user is a member of more groups, then the setting in your priority group is the one used)
For All Settings.
(Users not having individual or group settings will get this)

bkruschel · Posted: Thu Mar 26, 2009 11:16 am Post subject:

Hi Jesper

I have sorted things out today with the following:

1. A default signature has been created that is blank that will be issued if the user does not belong to a group specified.
2. In regards to making sure the correct signature is given out, I did the following...

a. Changed the Universal Groups to Global Groups.
b. Moved all these groups up one level in our active directory so they are only 2 levels below the Domain level.

Now when users logon, a group policy is applied that runs the script to all users and the correct signature is applied depending which group the person is in.

We had some delays with active directory replication in our network which caused havoc when changed some test users to see if the correct signature would work. ie. the old siganature or default would be applied.

Thanks !

Jesper Frier · Posted: Thu Mar 26, 2009 1:57 pm Post subject:

Good news ... and thank you for your feed-back Great

_________________
</Jesper> | Test Email Signature | Showcase |