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Itplaneten a/s Not too shy to talk
Joined: 16 Nov 2009 Posts: 7 Location: Varde
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| Posted: Tue Nov 17, 2009 8:29 am Post subject: Path cannot be located |
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I was building our own signature structure, and suddenly I got this message several times on all clients, and I couldn't fix it in any way:
"The signature path cannot be located. You might need to reinstall the profile. See how to on www.emailsignature.eu. Path ....."
I tried a lot of things, analysed, compared results, and finaly I found the problem. I know there's a lot of solutions in here for this known issue, but this one may be an easy way out for some.
If you have copied any signature, this could be the problem. It was for me. I deleted the signature I've copied some time (FIRST I made sure that I had the HTML saved in a document saved locally) and then it worked. In order to get the deleted signature back, I just created a new one and pasted the saved HTML in there.
So try:
- Copy HTML from signature you've made a copy of some time
- Delete signature (the copy)
- Create a new one and paste the HTML
- And you MAY be good to go
Hope you can use it.. |
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Jesper Frier Certified Professional


Joined: 09 Sep 2006 Posts: 1925 Location: Stoevring, Denmark
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| Posted: Tue Nov 17, 2009 10:22 am Post subject: |
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Talked to Rasmus over the phone, as this is the first eMailSignature 7 profile error.
Rasmus tried to copy a signature as described, but could not re-create the symptom. _________________ </Jesper> | Manage Email Signatures from your Desktop | Test Email Signature in All In-boxes | Email Signature Showcase |
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