Manage Email Signatures centrally from your Desktop - For All Users

busterc69 · Posted: Wed Dec 02, 2009 3:28 pm Post subject: Windows 7 64bit with Outlook 2007

Is this supported yet? I have not been able to get it to work. Here is the error from the Status Monitor:

SCHERRY File not found There are probably strange characters in the signature name. Please avoid '/'s or any other illegal characters in the signature name . 212/2/2009 9:40:59 AM 12 30

The names of the signatures are
LDC Image
LDC Reply

Thanks

Jesper Frier · Posted: Thu Dec 03, 2009 7:50 am Post subject: Windows 7 64bit with Outlook 2007

Windows 7 64bit with Outlook 2007 is supported and is not the reason for your error message.

Could you please post log file (Diagnostics -> Status Monitor, right click user).
_________________
</Jesper> | Manage Email Signatures from your Desktop | Test Email Signature in All In-boxes | Email Signature Showcase

busterc69 · Posted: Thu Dec 03, 2009 1:59 pm Post subject:

Here ya go:
___________________
---------------- eMailSignature LOG file -------------------
- Started at 12/3/2009 8:11:49 AM
- sign.exe version 5.0.0 has been run for this user.
------------------------------------------------------------

Connection string to settings database:
Provider=sqloledb;Data Source=LOGSAHSQL05\APPS01;Initial Catalog=EMAILSIGNATURES;User Id=xxxxx;Password=XXXXXX;
12/3/2009 8:11:50 AM Begin finding user DN
User path: LDAP://DC=logs,DC=com
12/3/2009 8:11:50 AM End Finddistinguishedname
User: scherry (CN=Scott Cherry,OU=Admins,DC=logs,DC=com)
12/3/2009 8:11:50 AM License Key valid for version. 5
Distinguished name set to CN=Scott Cherry,OU=Admins,DC=logs,DC=com

------------------- Signatures to deploy: -------------------
Default signature: LDC image
Reply/forward signature: LDC Reply
Signatures to deploy: LDC image,LDC Reply
Origin ID (Internal): 3

-------------------------------------------------------------
Office version 2007 detected.
There will be deployed 2 signatures.

-> Signature LDC image in htm format (12/3/2009 8:11:51 AM)
Number of parameters in signature: 11
Data will be read from Active Directory
Root context for scherry: LDAP://DC=logs,DC=com
Signature source:
<DIV></DIV>
<TABLE style="BORDER-RIGHT: #c0c0c0 1px solid; BORDER-TOP: #c0c0c0 1px solid; BORDER-LEFT: #c0c0c0 1px solid; BORDER-BOTTOM: #c0c0c0 1px solid" cellSpacing=0 100%?>
<TBODY>
<TR>
<TD><SPAN style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: 'Arial','sans-serif'; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA"><IMG style="WIDTH: 150px; HEIGHT: 56px" height=56 src="http://www.logs.com/images/logs_logo.jpg" width=150><A href="http://www.logs.com/images/logs_logo.jpg"></A></TD>
<TD></TD></TR>
<TR>
<TD>((Display_name)) ((Title)) ((Web_page))</TD>
<TD>((Address)) ((City)), ((State/Province)) ((ZIP/Postal_Code)) Fax:     ((Fax_number)) Phone: ((Telephone_number)) Email:   ((E-mail))</TD></TR></TBODY></TABLE> For technical assistance, please call our Help Desk: 800.333.5647. This email, and any attachments thereto, is intended only for use by the addressee(s) named herein and may contain legally privileged and/or confidential information.  If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution or copying of this e-mail, and any attachments thereto, is strictly prohibited.  If you have received this e-mail in error, please immediately notify me at ((Telephone_number)) and permanently delete the original and any copy of any e-mail and any printout thereof.

Signature result:
<DIV></DIV>
<TABLE style="BORDER-RIGHT: #c0c0c0 1px solid; BORDER-TOP: #c0c0c0 1px solid; BORDER-LEFT: #c0c0c0 1px solid; BORDER-BOTTOM: #c0c0c0 1px solid" cellSpacing=0 100%?>
<TBODY>
<TR>
<TD><SPAN style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: 'Arial','sans-serif'; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA"><IMG style="WIDTH: 150px; HEIGHT: 56px" height=56 src="http://www.logs.com/images/logs_logo.jpg" width=150><A href="http://www.logs.com/images/logs_logo.jpg"></A></TD>
<TD></TD></TR>
<TR>
<TD>Scott Cherry Security Manager http://www.logs.com</TD>
<TD>4201 Lake Cook Rd. Northbrook, IL 60062 Fax:     847-954-8894 Phone: 847-770-4259 Email:   scherry@logs.com</TD></TR></TBODY></TABLE> For technical assistance, please call our Help Desk: 800.333.5647. This email, and any attachments thereto, is intended only for use by the addressee(s) named herein and may contain legally privileged and/or confidential information.  If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution or copying of this e-mail, and any attachments thereto, is strictly prohibited.  If you have received this e-mail in error, please immediately notify me at 847-770-4259 and permanently delete the original and any copy of any e-mail and any printout thereof.

-> Signature LDC image in rtf format (12/3/2009 8:11:51 AM)
Number of parameters in signature: 11
Data will be read from Active Directory
Root context for scherry: LDAP://DC=logs,DC=com
Signature source:
{\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\froman\fcharset0 Times New Roman;}{\f1\fnil\fcharset0 Tahoma;}}
{\colortbl ;\red0\green0\blue128;}
{\*\generator Msftedit 5.41.21.2500;}\viewkind4\uc1\par \brdrt\brdrdb\brdrw5 \brdrb\brdrdb\brdrw5 \f0\fs24\par
\trowd\trgaph10\trleft-10\trbrdrt\brdrdb\brdrw5 \trbrdrb\brdrdb\brdrw5 \trpaddl10\trpaddr10\trpaddfl3\trpaddfr3
\clvertalc\cellx5592\clvertalc\cellx9349\par \intbl\brdrt\brdrdb\brdrw5 \brdrb\brdrdb\brdrw5 \sb100\sa100 #IMGST#http://www.logs.com/images/logs_logo.jpg#IMGEN#\cell\cell\row\trowd\trgaph10\trleft-10\trbrdrt\brdrdb\brdrw5 \trbrdrb\brdrdb\brdrw5 \trpaddl10\trpaddr10\trpaddfl3\trpaddfr3
\clvertalc\cellx5592\clvertalc\cellx9349\par \intbl\brdrt\brdrdb\brdrw5 \brdrb\brdrdb\brdrw5 \sb100\sa100\cf1\b\f1\fs18 ((Display_name))\line\b0\i ((Title))\i0\line\line ((Web_page))\cf0\f0\fs24\cell\cf1\f1\fs18 ((Address))\line ((City)), ((State/Province)) ((ZIP/Postal_Code))\line Fax: ((Fax_number))\line Phone: ((Telephone_number))\line Mobile: ((Mobile_number))\line Email: ((E-mail))\cf0\f0\fs24\cell\row\par
}

Signature result:
{\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\froman\fcharset0 Times New Roman;}{\f1\fnil\fcharset0 Tahoma;}}
{\colortbl ;\red0\green0\blue128;}
{\*\generator Msftedit 5.41.21.2500;}\viewkind4\uc1\par \brdrt\brdrdb\brdrw5 \brdrb\brdrdb\brdrw5 \f0\fs24\par
\trowd\trgaph10\trleft-10\trbrdrt\brdrdb\brdrw5 \trbrdrb\brdrdb\brdrw5 \trpaddl10\trpaddr10\trpaddfl3\trpaddfr3
\clvertalc\cellx5592\clvertalc\cellx9349\par \intbl\brdrt\brdrdb\brdrw5 \brdrb\brdrdb\brdrw5 \sb100\sa100 #IMGST#http://www.logs.com/images/logs_logo.jpg#IMGEN#\cell\cell\row\trowd\trgaph10\trleft-10\trbrdrt\brdrdb\brdrw5 \trbrdrb\brdrdb\brdrw5 \trpaddl10\trpaddr10\trpaddfl3\trpaddfr3
\clvertalc\cellx5592\clvertalc\cellx9349\par \intbl\brdrt\brdrdb\brdrw5 \brdrb\brdrdb\brdrw5 \sb100\sa100\cf1\b\f1\fs18 Scott Cherry\line\b0\i Security Manager\i0\line\line http://www.logs.com\cf0\f0\fs24\cell\cf1\f1\fs18 4201 Lake Cook Rd.\line Northbrook, IL 60062\line Fax: 847-954-8894\line Phone: 847-770-4259\line Mobile: \line Email: scherry@logs.com\cf0\f0\fs24\cell\row\par
}

-> Signature LDC Reply in htm format (12/3/2009 8:11:51 AM)
Number of parameters in signature: 4
Data will be read from Active Directory
Root context for scherry: LDAP://DC=logs,DC=com
Signature source:
<DIV>((Display_name)) ((Title)) Phone: ((Telephone_number)) ((Company))     </DIV>

Signature result:
<DIV>Scott Cherry Security Manager Phone: 847-770-4259 LOGS Data Center     </DIV>

-> Signature LDC Reply in rtf format (12/3/2009 8:11:52 AM)
Number of parameters in signature: 4
Data will be read from Active Directory
Root context for scherry: LDAP://DC=logs,DC=com
Signature source:
{\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\fnil\fcharset0 Arial;}}
{\colortbl ;\red0\green0\blue128;}
{\*\generator Msftedit 5.41.21.2500;}\viewkind4\uc1\par \fs24\par
\cf1\b\fs20 ((Display_name))\b0\par
\i\fs16 ((Title))\par
Phone: ((Telephone_number))\par
\par ((Company))\cf0\i0\fs24
}

Signature result:
{\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\fnil\fcharset0 Arial;}}
{\colortbl ;\red0\green0\blue128;}
{\*\generator Msftedit 5.41.21.2500;}\viewkind4\uc1\par \fs24\par
\cf1\b\fs20 Scott Cherry\b0\par
\i\fs16 Security Manager\par
Phone: 847-770-4259\par
\par LOGS Data Center\cf0\i0\fs24
}

-------------- eMailSignature END LOG file -----------------
- Finalised at 12/3/2009 8:11:52 AM
------------------------------------------------------------
Status: File not found There are probably strange characters in the signature name. Please avoid '/'s or any other illegal characters in the signature name
-------------- eMailSignature END LOG file -----------------
- Finalised at 12/3/2009 8:11:52 AM
------------------------------------------------------------
Status: File not found There are probably strange characters in the signature name. Please avoid '/'s or any other illegal characters in the signature name
___________________________________

Jesper Frier · Posted: Fri Dec 04, 2009 8:52 am Post subject:

You are running an old version 5.0.0.

Latest version is 7.0.4. How to upgrade from version 5.

If you want to stay on version 5 - please download version 5.5.0 here.

Please post another log file after upgrading to 5.5.0 or 7.0.4. Thanks.
_________________
</Jesper> | Manage Email Signatures from your Desktop | Test Email Signature in All In-boxes | Email Signature Showcase

busterc69 · Posted: Fri Dec 04, 2009 1:44 pm Post subject:

Thanks. I'll give that a shot.