Manage Email Signatures centrally from your Desktop - For All Users

adel · Quite a regular Joined: 23 Jan 2008 Posts: 13

I recently updated to windows 7 / Office 2007.
I am running an older version of mailsign (5.0)

Although all signatures deploy smoothly, i am having an issue with a single computer.
The logs appear to deploy the signature succesfully and the user seem to be fine in all monitors / status etc.
Problem is there is no signature deployed on the workstation.
Tried to remove the user and reboot...

Logs and deployment still appear correct but black signature on client.

Can you please provide help?

Mathias Kiesler · Posted: Fri Jul 02, 2010 2:02 pm Post subject:

Hello Adel,

do you have a LOG-File from this user that you can post us here?
Thank you.
_________________
with kind regards / Mit freundlichen Grüßen

Mathias Kiesler | www.emailsignature.com mk(at)emailsignature.com

adel · Quite a regular Joined: 23 Jan 2008 Posts: 13

I am attaching the full log as it appears in the status monitor!!

---------------- eMailSignature LOG file -------------------
- Started at 5/7/2010 1:00:14 ìì
- sign.exe version 5.0.0 has been run for this user.
------------------------------------------------------------

Connection string to settings database:
Provider=Microsoft.Jet.OLEDB.4.0;Data Source=\\fileservant\mailsign\settings.mdb
5/7/2010 1:00:14 ìì Begin finding user DN
User path: LDAP://DC=adel,DC=local
5/7/2010 1:00:14 ìì End Finddistinguishedname
User: kvlahopoulou (CN=Vlahopoulou Katerina,OU=Account Management Dept,OU=Adel Saatchi Users,DC=adel,DC=local)
5/7/2010 1:00:14 ìì License Key valid for version. 5
Distinguished name set to CN=Vlahopoulou Katerina,OU=Account Management Dept,OU=Adel Saatchi Users,DC=adel,DC=local

------------------- Signatures to deploy: -------------------
Default signature: 2010 Saatchi Sign No mobile
Reply/forward signature: 2010 Saatchi Sign No mobile
Signatures to deploy: 2010 Saatchi Sign No mobile
Origin ID (Internal): 3

-------------------------------------------------------------
Office version 2007 detected.
1 signature to deploy.

-> Signature 2010 Saatchi Sign No mobile in htm format (5/7/2010 1:00:15 ìì)
Number of parameters in signature: 6
Data will be read from Active Directory
Root context for kvlahopoulou: LDAP://DC=adel,DC=local
Signature source:
 ((First_name)) ((Last_name))  ((Title)) Adel Saatchi & Saatchi 15 Tsiklitira Street,  Athens 14121, Greece Tel: ((Telephone_number)) <A href="mailto:((E-mail))">((E-mail))</A>  <A href="http://www.adel.gr/">www.adel.gr</A>   <IMG height=41 alt="" src="http://www.adel.gr/downloads/adelsign.png" width=200 border=0> The Lovemarks Company 2010: Nothing Is Impossible <IMG src="http://www.adel.gr/downloads/green.gif"> Please think before you print </A>

DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have received this message in error. Thank you.  
<DIV></DIV>
<DIV></DIV>

Signature result:
 Katerina Vlahopoulou  Executive Director Adel Saatchi & Saatchi 15 Tsiklitira Street,  Athens 14121, Greece Tel: +30 210 27 83 151 <A href="mailto:k.vlahopoulou@adel.gr">k.vlahopoulou@adel.gr</A>  <A href="http://www.adel.gr/">www.adel.gr</A>   <IMG height=41 alt="" src="http://www.adel.gr/downloads/adelsign.png" width=200 border=0> The Lovemarks Company 2010: Nothing Is Impossible <IMG src="http://www.adel.gr/downloads/green.gif"> Please think before you print </A>

DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have received this message in error. Thank you.  
<DIV></DIV>
<DIV></DIV>

-> Signature 2010 Saatchi Sign No mobile in rtf format (5/7/2010 1:00:15 ìì)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for kvlahopoulou: LDAP://DC=adel,DC=local
Signature source:
{\rtf1\ansi\ansicpg1253\deff0\deflang1032{\fonttbl{\f0\fswiss\fprq2\fcharset161 Tahoma;}{\f1\fswiss\fprq2\fcharset161{\*\fname Arial;}Arial Greek;}}
{\colortbl ;\red128\green128\blue128;\red239\green36\blue42;\red0\green0\blue255;\red192\green192\blue192;}
{\*\generator Msftedit 5.41.15.1515;}\viewkind4\uc1\par \sa240\cf1\f0\fs20 ((First_Name)) ((Last_Name))\~\line ((Title))\line Adel Saatchi & Saatchi\line Tel: ((Telephone_Number)) \line Fax: ((Fax_Number)) \line\par \cf2\b{\field{\*\fldinst{HYPERLINK "http://www.adel.gr/" }}{\fldrslt{\ul www.adel.gr}}}\ulnone\f0\fs20\line\~\line\cf1 2010: Nothing Is Impossible\line\cf2\line\cf1 SAATCHI\~&\~SAATCHI\line The\~Lovemarks\~Company\line\cf2{\field{\*\fldinst{HYPERLINK "http://www.lovemarks.com/" }}{\fldrslt{\ul\fs15 www.lovemarks.com}}}\ulnone\f0\fs15\~\line\fs20{\field{\*\fldinst{HYPERLINK "http://www.saatchi.com/" }}{\fldrslt{\ul\fs15 www.saatchi.com}}}\ulnone\f0\fs20\line\line #IMGST#http://www.adel.gr/downloads/adicles.jpg#IMGEN#\line\line{\field{\*\fldinst{HYPERLINK "http://adicles.blogspot.com/" }}{\fldrslt{\ul\fs15 adicles.blogspot.com}}}\ulnone\b0\f0\fs20\par
\cf4\f1\fs15 DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have received this message in error. Thank you.\cf2\f0\fs20\~\cf3\par
\par \cf1
}

Signature result:
{\rtf1\ansi\ansicpg1253\deff0\deflang1032{\fonttbl{\f0\fswiss\fprq2\fcharset161 Tahoma;}{\f1\fswiss\fprq2\fcharset161{\*\fname Arial;}Arial Greek;}}
{\colortbl ;\red128\green128\blue128;\red239\green36\blue42;\red0\green0\blue255;\red192\green192\blue192;}
{\*\generator Msftedit 5.41.15.1515;}\viewkind4\uc1\par \sa240\cf1\f0\fs20 Katerina Vlahopoulou\~\line Executive Director\line Adel Saatchi & Saatchi\line Tel: +30 210 27 83 151 \line Fax: +30 210 27 91 042 \line\par \cf2\b{\field{\*\fldinst{HYPERLINK "http://www.adel.gr/" }}{\fldrslt{\ul www.adel.gr}}}\ulnone\f0\fs20\line\~\line\cf1 2010: Nothing Is Impossible\line\cf2\line\cf1 SAATCHI\~&\~SAATCHI\line The\~Lovemarks\~Company\line\cf2{\field{\*\fldinst{HYPERLINK "http://www.lovemarks.com/" }}{\fldrslt{\ul\fs15 www.lovemarks.com}}}\ulnone\f0\fs15\~\line\fs20{\field{\*\fldinst{HYPERLINK "http://www.saatchi.com/" }}{\fldrslt{\ul\fs15 www.saatchi.com}}}\ulnone\f0\fs20\line\line #IMGST#http://www.adel.gr/downloads/adicles.jpg#IMGEN#\line\line{\field{\*\fldinst{HYPERLINK "http://adicles.blogspot.com/" }}{\fldrslt{\ul\fs15 adicles.blogspot.com}}}\ulnone\b0\f0\fs20\par
\cf4\f1\fs15 DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have received this message in error. Thank you.\cf2\f0\fs20\~\cf3\par
\par \cf1
}

-> Signature 2010 Saatchi Sign No mobile in txt format (5/7/2010 1:00:15 ìì)
Number of parameters in signature: 5
Data will be read from Active Directory
Root context for kvlahopoulou: LDAP://DC=adel,DC=local
Signature source:
((First_Name)) ((Last_Name))
((Title))
Adel Saatchi & Saatchi
Tel: ((Telephone_Number))
Fax: ((Fax_Number))
www.adel.gr

2010: Nothing Is Impossible

SAATCHI & SAATCHI
The Lovemarks Company
www.lovemarks.com
www.saatchi.com

adicles.blogspot.com

DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have received this message in error. Thank you.

Signature result:
Katerina Vlahopoulou
Executive Director
Adel Saatchi & Saatchi
Tel: +30 210 27 83 151
Fax: +30 210 27 91 042
www.adel.gr

2010: Nothing Is Impossible

SAATCHI & SAATCHI
The Lovemarks Company
www.lovemarks.com
www.saatchi.com

adicles.blogspot.com

DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have received this message in error. Thank you.
------------------------------------------------------------
Word as Editor is accepted. Default mail editor is left unchanged.
Stationery deleted.
Outlook 2007: Stationary Removed.
Office version 2003: Send font set to Verdana.
Outlook 2007: Send font set to Verdana.
Office version 2007: Reply font set to Verdana.
Outlook 2007: Plain Text font reset.
Default Profile: Outlook
Profile 1, Outlook 2007: New Signature set to 2010 Saatchi Sign No mobile
Profile 2, Outlook 2007: New Signature set to 2010 Saatchi Sign No mobile
Profile 3, Outlook 2007: New Signature set to 2010 Saatchi Sign No mobile
Outlook settings changed successfully.
The following pictures will be copied to Outlook:
Picture path not found: C:\temp\OAO_logo.gif - 15A0
Picture path not found: C:\Users\kkoutsoyiannopoulos.ADEL\Desktop\signaturepic.bmp - 15A0
Picture path not found: \\fileserver\mailsign\SignBanner.jpg - 15A0
Picture path not found: C:\Program Files\Office add-on\eMailSignature\images\CEO.jpg - 15A0
-------------- eMailSignature END LOG file -----------------
- Finalised at 5/7/2010 1:00:15 ìì
------------------------------------------------------------
Status: OK
-------------- eMailSignature END LOG file -----------------
- Finalised at 5/7/2010 1:00:15 ìì
------------------------------------------------------------
Status: OK

adel · Quite a regular Joined: 23 Jan 2008 Posts: 13

Any conclusion yet?

Mathias Kiesler · Posted: Wed Jul 07, 2010 3:21 pm Post subject:

adel · Quite a regular Joined: 23 Jan 2008 Posts: 13

Thanks for your reply.

The thing is that i am not using embedded pictures.
There are 2 images in my signature, both taken from a globally accessed http site.
All people have the same signature template and none has a simular problem.
Yesterday i manually created a signature for the problem user.
Today after the restart the had made signature disappeared also.

Mathias Kiesler · Posted: Thu Jul 08, 2010 8:17 pm Post subject:

What happens when another user log on at this PC?
Will he see his signatures?

Is the Outlook Profile OK for the user?
_________________
with kind regards / Mit freundlichen Grüßen

Mathias Kiesler | www.emailsignature.com mk(at)emailsignature.com

adel · Quite a regular Joined: 23 Jan 2008 Posts: 13

tried your approach and you where right.. seems it was a corrupted user profile.
I had to delete and recreate the user and its profile and now it works correctly again.

Best regards