Manage Email Signatures centrally from your Desktop - For All Users

dave.eagle

Hi

We want to add images to our sigs for LinkedIn, blogs, Twitter and various other social networking sites our users have accounts on. We had hosted the images in a folder on our website and inserted them into the signature in this way.

However, when called down from the website but linking to a different website our emails were then blocked by some SPAM solutions.

Is this a known problem?

Thanks

Jesper Frier

Email signature caught in spam filter?

In our signature, we link to Twitter and LinkedIn - without using images - and we have no problems.

We have tested many designs and in general there are not many issues.

Are your design filtered generally or only sending to one recipient?

Learn more: 2. Keep the number of linked images to a minimum
_________________
</Jesper> | Manage Email Signatures from your Desktop | Test Email Signature in All In-boxes | Email Signature Showcase

dave.eagle · Posted: Fri Jul 30, 2010 9:20 am Post subject:

Hi

OK I have the images working correctly and embeded. I have another issue now though I am afraid.

The sig was all working OK and then when I closed cockpit and re-opened and changed the sig slightly it now will not save. I get the error message

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Cockpit for eMailSignature
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The field zip/Postal_Code is not a merge field from the database or the fields could be case sensitive. Please correct this and try to save again.
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OK
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Below is my code for the signature. I am using ZIP/Postal_Code to hold a URL

______________________________

Jesper Frier

The field zip/Postal_Code is not a merge field from the database or the fields could be case sensitive. Please correct this and try to save again.

You get this error because the field ((zip/Postal_Code)) is not included in your data source.

Your HTML below is using the correct field name - ((ZIP/Postal_Code)), so you properly have either TXT or RTF format using ((zip/Postal_Code)).

Field validation is improved in version 7. This is why did not see this error in version 5.
_________________
</Jesper> | Manage Email Signatures from your Desktop | Test Email Signature in All In-boxes | Email Signature Showcase

dave.eagle · Posted: Fri Jul 30, 2010 10:53 am Post subject:

Thanks

I'll upgrade to v7 and see what happens. I corrected the code in all variants of the sig but the same error persisted.

Will report back after upgrade.

Bjarne Mess · Posted: Tue Aug 03, 2010 7:26 pm Post subject:

Dave,

I have investigated this further. This has nothing do to what have been suggested so far.

It seems that we have a rare special case here. In the HTML editor (design view) there is a validation on all href's, which means the the first part of the link until it meets the first '/' will be made to lower case. The rest remains. The check then identifies that the field is incorrect, because we assume that it is ZIP and not zip (in the ZIP/Postal_Code) example and hence it seems to you that you cannot save because of wrong fields.

This is also the case with the State/Province and Country/Region which all includes '/'.

It will not help you upgrade to version 7.3, but we will address this issue in the version 7.5 right on the way.

Thanks for your patience,
Bjarne

dave.eagle · Posted: Wed Aug 04, 2010 6:59 am Post subject:

Hi Bjarne

Thanks for that.

We have noticed it also does it with Web_page - it always changes the first "W" to lower case. Also it always appends a "/" to the end of the link every time you edit the signature. At present we manually change these 2 things every time in code view...

Do you know when 7.5 is due?

Thanks