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Campaign's going missing

 
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TripleD
Just can't stay away


Joined: 05 Jul 2007
Posts: 35
Location: Suffolk, UK

Posted: Thu Jul 05, 2007 12:35 pm    Post subject: Campaign's going missing Reply with quote

Hi all!

I've just installed EmailSignature, spent some time yesterday creating the signature, and the first campaign. All was going well, rolled it out to a couple of uses to test, all was working fine. Logged onto my PC this morning after I had made some changes to the signature last night, all still OK.
Started up the cockpit, and went to campaigns to make some adjustments, and my campaign was missing! The name was there, but no code, and no campaign! It's vanished!

Contacted the support team, they gave me some patches to install but where's my campaign vanished to? Have created a new one hopefully it's not gonna do a Houdini on me!

Anyone else had this problem??
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?? can I not link this to my Office Addon product ?? Smile
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Thu Jul 05, 2007 1:19 pm    Post subject: cross your fingers Reply with quote

If your connection to the database were lost that could explain it - but then your signatures would be lost as well ...

If only your campaigns were lost, maybe you created several with the same name? This is solved in the Beta version in the download section ...

Let me know ... or cross your fingers ... Laughing
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TripleD
Just can't stay away


Joined: 05 Jul 2007
Posts: 35
Location: Suffolk, UK

Posted: Thu Jul 05, 2007 1:30 pm    Post subject: Reply with quote

Hi Thanks for the reply.

The SQL DB is located on the same machine as the software, don't think there's been any connection issues, and it's the only campaign I created with that name!

Will try the download! Laughing
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