Manage Email Signatures centrally from your Desktop - For All Users

Brianp

Hi,

For some time a go we upgraded Cockpit to version 7.0.4 and changed licens. It worked out fine. But now we get a lot of errors in Cockpit saying: "1. You need a new key for eMailsignature version 5" and our users cant get the signature?

Do anyone have any idea what to do?
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Venlig hilsen

Brian Pedersen

Jesper Frier · Posted: Fri Feb 26, 2010 11:10 am Post subject:

Hi Brian,

You cannot just upgrade from version 5 to 7 as the old database must be upgraded. It takes only a couple of minutes, but nothing will work before you complete the upgrade outlined in this video.

I will forward your version 7 license key by email.

Enjoy!
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</Jesper> | Manage Email Signatures from your Desktop | Test Email Signature in All In-boxes | Email Signature Showcase

Brianp · Posted: Fri Feb 26, 2010 11:39 am Post subject:

Jesper Frier · Posted: Fri Feb 26, 2010 12:45 pm Post subject:

You forgot to upgrade Sign.exe where users execute it during logon.
Typically Sign.exe is executed in the NETLOGON share.

When you see users executing Sign.exe version 7.0.4 in your status monitor you are done!

Also, did your verify that your database is updated OK (in Diagnostics tab as shown in the video)?
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</Jesper> | Manage Email Signatures from your Desktop | Test Email Signature in All In-boxes | Email Signature Showcase

Brianp · Posted: Fri Feb 26, 2010 1:14 pm Post subject: Errorcode 40.. Ups!