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Why does red X show up instead of my image?

 
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 2140
Location: Denmark

Posted: Sep 04, 2007 11:16 am    Post subject: Why does red X show up instead of my image? Reply with quote

Why does red X show up instead of my image?

Exclamation Symptoms are related to bugs in Outlook 2003 and earlier.

Symptom
  1. Instead of showing your image, a Red X will show up when some users create a new email. The receiver will also have the red x.
  2. Instead of showing your image, the reply signature shows a Red X after a few replies. This goes for all users and for both linked and embedded image.

    Example:


Cause
    Viewing the html source reference a outbind src to the same image which seems to get lost. Example:
    Code:
    <IMG src="outbind://38/29.gif" border=0>


Resolution
  1. Download eMailSignature and enter Diagnostics, right click on user and select 'Remove Red X':


  2. Check that Word is not allowed in eMailSignature:


  3. Change BlockHTTPImages value to 0 (zero) in your registry:
    Code:
    \HKCU\Software\Microsoft\Office\[12.0]\Common\BlockHTTPImages


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