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Word as the default editor does not get populated

 
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CPC
Just popping in


Joined: 07 Apr 2008
Posts: 4

Posted: Fri Apr 25, 2008 7:13 pm    Post subject: Word as the default editor does not get populated Reply with quote

From the Cockpit menu Outlook Settings I have selected Word as the editor (item is checked) however when I look at the Outlook 2003 client under Tools>Options>MailFormat it’s not checked/enabled. Everything else appears to be working correctly with the signatures populating correctly but not the Word editor enabled function.

Attached is the log which does show it’s enabled but my entire company has this function disabled…

--------------- eMailSignature LOG file -------------------
- Started at 4/25/2008 7:04:50 AM
- sign.exe version 5.0.0 has been run for this user.
------------------------------------------------------------

Connection string to settings database:
Provider=sqloledb;Data Source=cpccdatasql;Initial Catalog=eMailSignature;User Id=eMailSignature;Password=xxxxxxx;
4/25/2008 7:04:51 AM Begin finding user DN
User path: LDAP://DC=CORP,DC=com
4/25/2008 7:04:53 AM End Finddistinguishedname
User: juser (CN=Joe User,OU=OU_Call Center,DC=CORP,DC=com)
4/25/2008 7:04:54 AM License Key valid for version. 5
Distinguished name set to CN=Joe User,OU=OU_Call Center,DC=CORP,DC=com

------------------- Signatures to deploy: -------------------
Default signature: CPCSignature
Reply/forward signature: CPCSignature
Signatures to deploy: CPCSignature
Origin ID (Internal): 1

-------------------------------------------------------------
Office version 2003 detected.
1 signature to deploy.

-> Signature CPCSignature in htm format (4/25/2008 7:04:55 AM)
Number of parameters in signature: 10
Data will be read from Active Directory
Root context for jusers: LDAP://DC=CORP,DC=com
Signature source:
------------------------------------------------------------
Word as Editor is accepted. Default mail editor is left unchanged.
Stationery deleted.
Office version 2003: Stationary Removed.
Office version 2003: Send font set to Arial.
Office version 2003: Reply font set to Arial.
Office version 2003: Plain Text font reset.
Default Profile: Exchange
Profile 1, Outlook 2003: New Signature set to CPCSignature
Profile 2, Outlook 2003: New Signature set to CPCSignature
Outlook settings changed successfully.
The following pictures will be copied to Outlook:
C:\temp\OAO_logo.gif copied to Outlook
-------------- eMailSignature END LOG file -----------------
- Finalised at 4/25/2008 7:04:56 AM
------------------------------------------------------------
Status: OK
-------------- eMailSignature END LOG file -----------------
- Finalised at 4/25/2008 7:04:57 AM
------------------------------------------------------------
Status: OK
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Jesper Frier
Certified Professional
Certified Professional


Joined: 09 Sep 2006
Posts: 1940
Location: Stoevring, Denmark

Posted: Sat Apr 26, 2008 5:30 am    Post subject: Word as Editor Reply with quote

During first run, Word is always removed. When you select 'Allow Word as Editor ...' it means that Word will not be removed when users make the selection manually in their Outlook.
The setting in Cockpit does not deploy the setting to the Outlook clients.

Please see documentation here.

We have many question regarding 'Allow Word as Editor ...', so I will see if we can make a change in the next release, allowing the setting to be controlled from Cockpit.
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